Director-Software Delivery

4 weeks ago

Hyderabad, Telangana, India Zapcom Group Inc Full time
Job Description

About Us

Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries like BFSI, e-commerce, retail, travel, transportation, and hospitality. Headquartered in the US, with a presence in India, Europe, Canada, and MENA, we excel in transforming ideas into tangible outcomes using AI, ML, Cloud solutions, and full-stack development.

At Zapcom, we value accountability, ownership, and equality, empowering you to excel. We listen to your aspirations and provide the support needed to achieve them. Our diverse, collaborative culture ensures every voice is heard, driving innovation and business value. With global opportunities and expansion plans, now is the perfect time to join our team. Work on impactful projects that shape the future. Apply today and be part of something extraordinary

Responsibilities

- Global Delivery Ownership: Oversee and manage all customer deliveries across Zapcoms global footprint, ensuring high-quality execution, customer satisfaction, and alignment with business objectives.
- Leadership & Team Management: Lead and mentor a high-performing software delivery organization, ensuring effective project execution, risk mitigation, and team development.
- Customer Engagement & Success: Act as the primary point of contact for key customer stakeholders, fostering strong relationships, understanding business needs, and ensuring successful delivery outcomes.
- Operational Excellence: Drive best practices in delivery governance, agile methodologies, quality assurance, and project management to maximize efficiency and minimize risks.
- Strategic Growth: Work closely with executive leadership to align delivery strategies with business growth, customer expansion, and market trends.
- Cross-functional Collaboration: Partner with customers, product management, sales, and customer success teams to ensure smooth execution and seamless customer experience.
- Metrics & Performance Management: Establish and track key performance indicators (KPIs) to measure project health, team efficiency, and customer satisfaction.
- Process Improvement: Continuously refine delivery frameworks, tools, and methodologies to improve operational effectiveness and scalability.

Requirement

- 15+ years of experience in software delivery, with at least 5+ years in a leadership role managing large-scale IT projects.
- Proven track record in IT consulting or services organizations, managing customer deliveries across geographies.
- Strong understanding of software development lifecycle (SDLC), agile methodologies, and DevOps practices.
- Exceptional leadership and people management skills, with the ability to motivate and scale high-performing teams.
- Strong customer engagement skills, with experience handling senior stakeholders, resolving escalations, and driving customer success.
- Expertise in budget management, resource planning, and risk mitigation.
- Strong problem-solving, analytical, and decision-making abilities.
- Excellent communication and interpersonal skills, with the ability to manage diverse teams and global clients.

  • Senior Director for Solution Delivery

    1 day ago

    Hyderabad, Telangana, India beBeeSolutionDelivery Full time ₹ 30,00,000 - ₹ 40,00,000

    Senior Director for Solution DeliveryWe are seeking an experienced and skilled Senior Director to lead our solution delivery team.Partner with business stakeholders and IT teams to develop technology solutions that meet business needs.Lead the development and implementation of process automation, digital transformation, and business process management...

  • Software Development Director

    21 hours ago

    Hyderabad, Telangana, India beBeeTechnicalLeader Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job OverviewThe Software Development Director will play a pivotal role in driving technical excellence, ensuring the delivery of high-quality software solutions, and fostering a collaborative team environment.This position demands a strong technical background in full-stack development, a passion for innovation, and exceptional leadership and communication...

  • Senior Director of Software

    2 days ago

    Hyderabad, Telangana, India Experian Full time US$ 1,50,000 - US$ 2,00,000 per year

    Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to...

  • Senior Software Engineering Director

    4 days ago

    Hyderabad, Telangana, India beBeeEngineering Full time ₹ 25,00,000 - ₹ 45,00,000

    Our mission is to innovate and improve the health and vitality of millions by delivering exceptional pharmacy care and benefits solutions.Director of Engineering Position OverviewThe Director of Engineering will lead a team of senior engineers who design, modify, develop, implement, and support software products using agile engineering practices.This role...

  • Director, Field Excellence, Delivery

    4 weeks ago

    Hyderabad, Telangana, India Amgen Full time

    Career Category Sales Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With our focus...

  • Director of Software Engineering

    6 days ago

    Hyderabad, Telangana, India JPMC Candidate Experience page Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.   As a Director of Software Engineering at JPMorgan Chase within the AML/KYC team of Consumer & Community Banking, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your...

  • Software Delivery Expert

    5 hours ago

    Hyderabad, Telangana, India beBeeApplicationLead Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Lead Software DeliveryWe are seeking a seasoned software delivery expert to lead the effort in designing, building, and configuring applications. As the primary point of contact, you will oversee the application development process, ensuring successful project delivery.Main ResponsibilitiesDevelop performance testing strategies and oversee the execution of...

  • Director - Domestic Recruitment Delivery

    3 weeks ago

    Hyderabad, Telangana, India BCFORWARD Full time

    The role of Director Domestic Recruiting Delivery is critical in our Asia-Pac Global Capabilities Center (GCC) to ensure growth of our domestic talent augmentation business of our global clients. This is leadership role that can define the future of our client recruitment services value proposition in the domestic markets. We are seeking a leader that can...

  • Sr. Director

    3 weeks ago

    Hyderabad, Telangana, India Credence HR Services Full time

    Role: Senior Director – HR Operations Delivery Location: Hyderabad / Chennai Role Overview: We are seeking a strategic and transformational Senior Director – HR Operations Delivery to lead global HR service delivery, ensuring operational excellence, compliance, and a superior employee experience.This leadership role will drive process optimization,...

  • Sr. Director

    4 weeks ago

    Hyderabad, Telangana, India Credence HR Services Full time

    Role: Senior Director – HR Operations DeliveryLocation: Hyderabad / ChennaiRole Overview:We are seeking a strategic and transformational Senior Director – HR Operations Delivery to lead global HR service delivery, ensuring operational excellence, compliance, and a superior employee experience. This leadership role will drive process optimization,...