Desktop Admin

About AutoZone AutoZone is the nation s leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6 000 stores in the US Puerto Rico Mexico and Brazil Each store carries an extensive line of cars sport utility vehicles vans and light trucks including new and remanufactured hard parts maintenance items and accessories We also sell automotive diagnostic and repair software through ALLDATA diagnostic and repair information through ALLDATAdiy com automotive accessories through AutoAnything com and auto and light truck parts and accessories through AutoZone com Since opening its first store in Forrest City Ark on July 4 1979 the company has joined the New York Stock Exchange NYSE AZO and earned a spot in the Fortune 500 AutoZone has been committed to providing the best parts prices and customer service in the automotive aftermarket industry We have a rich culture and history of going the Extra Mile for our customers and our community At AutoZone youre not just doing a job youre playing a crucial role in creating a better experience for our customers while creating opportunities to DRIVE YOUR CAREER almost anywhere We are looking for talented customer-focused people enjoy helping others and have the DRIVE to excel in a fast-paced environment Position SummaryTo deliver desired sustainable business outcomes and assure the integrity and continuity of our systems This position is responsible for the development maintenance and support of AutoZones hardware software and or network applications This includes acquiring domain knowledge growing technical skills supporting the customers resolving problems and training as required Responsibilities Participate in any and potentially all roles of the system s development life cycle Roles may vary by project and assignment This may include but not limited to Develop and or maintain software applications debug design code test write specifications roll-out software and production support Technical services software hardware and network architecture design and maintenance data security Support engineering and automation coding based on design and plan provided and roll-out implementation Maintain inventory records and hardware assignments with the asset management system Monitors health of hardware and software systems to ensure that established SLAs are met Increases knowledge of AutoZone systems Keeps abreast of all innovations and changes to AutoZone systems to ensure the ability to use the appropriate tools and training to provide quality support Regularly maintains upgrades and supports existing systems to ensure operational stability for business groups This position will work cross functionally across not only end user support conferencing support inventory support but also the broader team to include Collaboration and Desktop Engineering areas sharing knowledge experience and ideas on how we apply scripting and engineering automation and solutions to add value for the enterprise Requirements 3 to 5 years industry experience Desktop admin end user support Installation trobleshooting configration etc 3 to 5Years of experience into Desktop admin end user support installation configration trobleshooting etc Bachelors degree in Computer Science or related field preferred Typically requires one to five years experience Knowledge of MS Office Novice proficiency with the AutoZone software architecture and methodology Technical skills may include experience with one or more of UNIX Linux Windows Cobol Java MS SQL C C Informix Greenplum Hadoop ATG QT4 Oracle PostgreSQL DB2 SQL JCL CSP CICS TCP IP Networking and LAN administration Basic problem solving domain technical and analytical skills May require technical supervision to complete tasks Our Values An AutoZoner Always PUTS CUSTOMERS FIRST CARES ABOUT PEOPLE STRIVES FOR EXCEPTIONAL PERFORMANCE ENERGIZES OTHERS EMBRACES DIVERSITY HELPS TEAMS SUCCEED