IT ADMIN

3 days ago

Gurgaon, Haryana, India Integrated Resources, Inc ( IRI ) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Shift Timings: night shift

Role
:
IT Admin Associate

Location: Gurgaon (Onsite)

Note: Preferred Immediate joiners.

Experience:

Addressing user tickets for issues regarding hardware, software, and networking.
Assisting customers through the installation of applications and computer peripherals.
Providing IT networks and technical services to users inside and outside the company.
Guide users with step-by-step instructions to resolve the issues.
Customizing the desktop applications as per the needs of users and clients.
Advising on software and hardware upgrades.
Maintaining a log of job tickets and maintenance tasks.
Send the unresolved issues to the next level of the support team.
Ensuring that the client systems are working fine.
Creating technical reports and manuals.
Keep up with current breakthroughs in computing technology and research their reviews.

Working days:
Monday to Friday (Saturday and Sunday fixed off)

Other Benefits & Perks