IT Admin

Job Title: IT Administrator

Location: Gurugram, Sector 74A

Type: Full-time / On-site

Shift: US Shift (7 PM to 4 AM IST)

Must be local to Gurugram location or willing to relocate

About the Company

Serigor Inc. is a Maryland-based, CMMI Level 3, Woman-Owned Small Business (WOSB) specializing in IT Services, IT Staff Augmentation, Government Solutions, and Global Delivery.

Founded in 2009, Serigor has grown into a leading IT services firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help U.S. government agencies and Fortune 500 companies confidently face the future while improving operational efficiency.

Role Overview

We are seeking a highly motivated and detail-oriented IT Administrator to provide technical support and manage day-to-day IT operations. The ideal candidate will have strong hands-on experience with PC troubleshooting, desktop and Microsoft 365 support, along with exposure to website administration and basic design skills.

Key Responsibilities

IT Support & Administration

• Provide PC troubleshooting and desktop support for end-users.
• Manage Active Directory (user accounts, groups, policies, etc.).
• Configure and support Intune for device management and compliance.
• Administer firewalls with hands-on experience in Sophos (policies, VPN, rules).
• Support Outlook configuration, troubleshooting, and integration with M365.
• Perform OS installation, patching, and updates for Windows PCs.
• Provide M365 administration and support (Teams, SharePoint, OneDrive, Exchange).
• Assemble PCs, perform hardware upgrades, and handle system imaging / deployment.

Website & Design (Highly Desired, Not Mandatory)

• Assist in WordPress administration including updates, plug-ins, and site maintenance.
• Apply basic HTML/CSS for content formatting and minor edits.
• Support graphic design tasks using Canva or Photoshop for marketing and internal communication needs.

Qualifications

• Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 1-5 years of hands-on IT administration experience in corporate environments.
• Strong knowledge of Windows OS, Microsoft 365, Active Directory, and Intune.
• Experience with firewall administration (Sophos preferred).
• Working knowledge of PC hardware, assembly, and imaging tools.
• Familiarity with WordPress administration and basic HTML/CSS.
• Exposure to design tools (Canva, Photoshop) is a plus.

Key Skills

• Technical problem-solving & troubleshooting
• End-user support with strong communication skills
• IT security awareness & best practices
• Ability to manage priorities in a fast-paced environment
• Team-oriented with self-motivation and initiative