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Desktop Support Engineer
4 weeks ago
Technical Support Provide Level 1 Level 2 support for desktops laptops thin clients tablets and mobile devices Troubleshoot hardware software OS and network issues for warehouse staff and supervisors Install configure and maintain Windows OS MS Office and enterprise applications Support and maintain RF scanners handheld terminals HHT barcode printers and label printing systems Zebra Honeywell etc Manage user accounts password resets and access control via Active Directory Azure AD Perform routine maintenance updates and patching of warehouse PCs and devices Support network connectivity for devices across warehouse zones receiving picking packing shipping Monitor performance of devices used in scanning picking and dispatch processes Ensure printer availability and label print quality for inbound outbound logistics Basic troubleshooting of LAN Wi-Fi issues across warehouse floors Coordinate with network administrators for AP placement signal issues and network upgrades Assist in maintaining UPS systems CCTV and access control hardware if applicable Required Skills Diploma or bachelor s degree in computer science IT or related field 2-5 years of desktop support experience preferably in warehouse supply chain logistics environments Strong understanding of Windows OS hardware troubleshooting and network fundamentals Familiarity with RF Barcode scanners thermal printers and mobile device management MDM Basic understanding of TCP IP Wi-Fi connectivity and LAN troubleshooting Good communication skills and ability to work in fast-paced warehouse operations Warehouse-floor based role may require standing walking for extended periods Ability to work shifts weekends or on-call support as required by logistics operations Job Type Full-time Pay 23 000 00 - 25 000 00 per month Benefits Provident Fund Work Location In person
