Desktop Support Engineer

1 week ago

Thane MH IN Shakti Group Full time

Company Details Who we are Shakti Group was incorporated in 2005 The Company was formed to develop well-designed competitively priced Real Estate across Prime Locations of the Mumbai Metropolitan Region MMR Shakti Group is a pre-eminent focused Real estate company with a large well-balanced portfolio comprising residential commercial and Logistics We ve gained a good reputation in Real estate because we deliver a service that provides integrity professionalism and peace of mind to our clients For more details please visit our website Company Website Company Address Shakti Group- 915 Lodha Business District -2 Lodha Supremus Kolshet Road Thane West - 400607 What you will do Install configure and maintain desktops laptops and peripheral devices Troubleshoot issues related to Windows OS macOS MS Office and daily-use applications Configure and manage Microsoft 365 Outlook email accounts Monitor and resolve LAN Wi-Fi and printer connectivity issues Install and update antivirus software and ensure basic system security compliance Provide remote and on-site support to end-users for technical issues Maintain IT asset records including repairs upgrades and inventory Perform LAN Wi-Fi support IP configuration and basic network troubleshooting Assist with data backup and restore local cloud-based Manage user domain logins accounts and security compliance Troubleshoot printers scanners and other office equipment Coordinate with the IT team for escalations and new technology deployments Work beyond regular hours during downtime outages or urgent technical issues Perform additional IT tasks as assigned by the manager Requirements Graduation or Diploma in IT BCA Hardware Networking certification preferred Familiarity with Microsoft 365 One-drive and SharePoint basics Understanding of data backup and recovery methods Knowledge of hardware networking fundamentals Benefits Flexible working hours Annual Leaves National Presence Celebrations Team outings Diwali Bonus Shift Timing 10 AM - 7 PM Please feel free to reach out at 9136475121 Job Type Full-time Pay 15 000 00 - 16 000 00 per month Benefits Health insurance Provident Fund Work Location In person

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