Information Technology Support Engineer

7 days ago

India Sharp Brains Full time

Job Title: Deskside Support

Location: India

Job Type: Remote

Required Language: Chines - Intermediate - Conversational

Role Summary

Looking for an L1 Deskside Engineer with 2–3 years of experience to provide first-line IT support. The role focuses on troubleshooting desktops, hardware, software, and basic network issues while ensuring smooth day-to-day IT operations and compliance with organizational policies.

Responsibilities

- Provide L1 support for Windows operating systems, software applications, and IT support tools.
- Troubleshoot and resolve issues with desktops, laptops, hardware components, memory modules, and peripherals.
- Handle basic end-user security issues, including antivirus and security practices.
- Ensure efficient performance and uptime of computers and network systems.
- Perform basic troubleshooting on network devices, datacenter equipment (UPS, PACs, cabling, power, etc.), and AV/telephony systems.
- Support installation, configuration, and basic troubleshooting of software, including GxP applications (in coordination with vendors).
- Collaborate with Site IT, Business Unit IT, and Regional Desktop leads to maintain service quality.
- Provide local application support to meet business needs as guided by IT leads.
- Take ownership of assigned IT tasks and deliver them within defined timelines.
- Manage IT asset inventory using available remote tools.
- Ensure compliance with organizational information security policies while supporting end-users.
- Prepare management-level IT support and performance reports.
- Provide mobile device support limited to SOP-based configurations.

Requirements:

- 2–3 years of IT support/helpdesk experience in an L1 role.
- Strong knowledge of Windows OS, hardware troubleshooting, and basic networking.
- Familiarity with GxP application installation and issue resolution.

  • Information Technology Support Engineer

    1 day ago

    Delhi, India Cybrisk Full time

    Job Description At Cybrisk Tech Pvt Ltd, we are a forward-thinking technology company dedicated to delivering secure and efficient IT and cybersecurity solutions. We are looking for an experienced IT Support Engineer with strong knowledge of Apple products and enterprise IT systems to join our growing tech team in Delhi. Key Responsibilities: Apple...

  • Information technology support engineer

    7 days ago

    India Sharp Brains Full time

    Job Title: Deskside Support Location: India Job Type: Remote Required Language: Chines - Intermediate - Conversational Role Summary Looking for an L1 Deskside Engineer with 2–3 years of experience to provide first-line IT support. The role focuses on troubleshooting desktops, hardware, software, and basic network issues while ensuring smooth...

  • Information Technology Support Engineer

    7 days ago

    India Sharp Brains Full time

    Job Title: Deskside Support Location: India Job Type: Remote Required Language: Chines - Intermediate - Conversational Role Summary Looking for an L1 Deskside Engineer with 2–3 years of experience to provide first-line IT support. The role focuses on troubleshooting desktops, hardware, software, and basic network issues while ensuring smooth day-to-day...

  • Information Technology Support Engineer

    7 days ago

    India Sharp Brains Full time

    Job Title: Deskside SupportLocation: IndiaJob Type: RemoteRequired Language: Chines - Intermediate - Conversational Role SummaryLooking for an L1 Deskside Engineer with 2–3 years of experience to provide first-line IT support. The role focuses on troubleshooting desktops, hardware, software, and basic network issues while ensuring smooth day-to-day IT...

  • Information Technology Support Engineer

    1 week ago

    India Sharp Brains Full time

    Job Title: Deskside Support Location: India Job Type: Remote Required Language: Chines - Intermediate - Conversational Role Summary Looking for an L1 Deskside Engineer with 2–3 years of experience to provide first-line IT support. The role focuses on troubleshooting desktops, hardware, software, and basic network issues while ensuring smooth...

  • Information Technology Support Engineer

    5 days ago

    Coimbatore, Tamil Nadu, India, Tamil Nadu Arcana Full time

    Summary:We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at...

  • Information Technology Support Technician

    4 weeks ago

    India PrimeX Meta Full time

    Company Description PrimeX Meta, based in Dubai, is a leading partner in delivering AI-powered IT solutions. We specialize in building scalable software, mobile apps, AI automation, and cloud solutions tailored to the unique needs of businesses. Our expertise ensures that our clients receive the most advanced and customized technological support to drive...

  • Information Technology Operations Analyst

    3 weeks ago

    india Vinebrook Technology Full time

    Job Overview:We are looking for afull-time, remote IT Operations Analystto join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that affect...

  • Information Technology Operations Analyst

    2 weeks ago

    india Vinebrook Technology Full time

    Job Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...

  • Information Technology Support Specialist

    5 days ago

    New Delhi, Delhi, India, Delhi Resecurity Full time

    Company Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide. Role Description This is a full-time hybrid role for an Information Technology Support...