▷ (High Salary) Information Technology Support Engineer

1 day ago


Lucknow India GVK EMRI Full time

Job Description Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities IT Professional | Technical Support & Cybersecurity 102/108 Emergency Health Services, Government of India Lucknow, Uttar Pradesh Apr 2024 Present Installed, configured, and maintained client computer systems, ensuring optimal performance and reliability in a high- demand, mission-critical environment. Managed and supported IT infrastructure including servers, leased lines, networks, firewalls, and PRI connections. Configured and troubleshot firewalls, routers, and switches, implementing secure VPNs (L2TP, PPTP), and managing DHCP, NAT policies, bandwidth allocation, access rules, and DNS configurations. Provided comprehensive technical support both on-site and remotely, diagnosing and resolving software, hardware, and network issues promptly. Implemented and maintained antivirus policies, ensuring endpoint security and compliance with organizational cybersecurity standards. Designed, implemented, and maintained server environments and enterprise-level software solutions aligned with company IT strategies. Managed network printers, including configuration, maintenance, and troubleshooting to ensure consistent operational availability. Oversaw IT asset management, maintaining detailed records for hardware and software inventory, maintenance, and lifecycle tracking. Maintained meticulous logs of service requests, maintenance activities, and job tickets to ensure transparency and accountability Qualifications Bachelor of Computer Application(BCA)-Maharishi University of Information Technology, Lucknow -I st Division Master of Computer Application(MCA)-Institute of Engineering and Technology, Lucknow - I st Division Post Graduate Diploma in Cyber Security(PGDCS)-Indian Institute of Technology, Jammu - I st Division



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