Specialist - Account Management - Routing & Switching
13 hours ago
As the global leader in high-speed connectivity Ciena is committed to a people-first approach Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth well-being and belonging We re a technology company that leads with our humanity driving our business priorities alongside meaningful social community and societal impact How You Will Contribute Reporting to the Director Account Management you will support the team in driving business growth across key telecom accounts in North India with a focus on Routing Switching and IP MPLS solutions In this role you will Work closely with the Account Leader and Sales Engineering team to support customer engagements including preparing responses to RFXs assisting with network design inputs and contributing to customer presentations Assist in managing day-to-day activities for Tier-1 telco customers preferably Bharti helping maintain account health and operational excellence Collaborate cross-functionally with Pre-Sales Project Delivery Operations and Global Support teams to ensure smooth execution of customer deliverables Contribute to pipeline management activities such as opportunity tracking proposal coordination and internal reporting Support the development of customer relationships by engaging with technical and mid-management stakeholders to understand their needs and communicate Ciena s value proposition Gain exposure to sales execution and techno-commercial processes learning how large-system solutions are positioned and delivered within complex telecom environments This position offers an opportunity to build a strong foundation in account management within a high-growth technology-driven environment The Must Haves Total of 8-12 years of exp with 3-6 years of experience in Account management Sales Engineering Sales Operations or Pre-Sales within the telecom or networking industry Hands-on experience with Routing Switching IP MPLS and telecom service provider networks Exposure to Tier-1 operators preferably Bharti Airtel or similar Strong analytical and communication skills with the ability to synthesize technical inputs into customer-ready deliverables Proficiency in working with cross-functional teams sales engineering operations Customer-focused mindset and eagerness to develop commercial and strategic acumen Assets Bachelor s degree in Engineering Electronics Telecommunications or related field MBA or business coursework preferred but not mandatory Familiarity with Optical Transport or Data Networking technologies Basic understanding of commercial bid processes and techno-commercial documentation Demonstrated initiative learning agility and ability to manage multiple priorities Willingness to travel within the region as required LI-SG1 Not ready to apply Join our to get relevant job alerts straight to your inbox At Ciena we are committed to building and fostering an environment in which our employees feel respected valued and heard Ciena values the diversity of its workforce and respects its employees as individuals We do not tolerate any form of discrimination Ciena is an Equal Opportunity Employer including disability and protected veteran status If contacted in relation to a job opportunity please advise Ciena of any accommodation measures you may require
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Gurgaon, Haryana, India Ciena Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAs the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...
