Outbound Product Manager

Job Description

About Darwinbox:

Darwinbox is Asia&aposs fastest-growing HR technology platform, redefining the future of work with a focus on employee experience, customer success, and continuous innovation. Trusted by 900+ global enterprises and 2.5 million+ employees across 116+ countries, our HCM suite competes with industry leaders like SAP, Oracle, and Workday.

Our marquee clients include MakeMyTrip, JSW, Vedanta, Mahindra, and Kotak, plus leading global brands like Nivea, Starbucks, Sephora, AXA, Cigna, T-Systems, Calvin Klein, and many more. Backed by Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners, we aim to build a world-class product from Asia.

Why Join Us

The rate at which our product and market presence are growing is unprecedented. Were a Rocketship. Were not planning on slowing down anytime soon. And, thats why we need you Youll experience a culture of:

- Disproportionate Rewards for top performance
- Accelerated Growth in a hyper-growth environment
- Wellbeing First culture focused on employee care
- Continuous Learning and Professional Development
- Meaningful Relationships and a Collaborative Environment

Role Overview:

Join us in our pursuit of delivering a consistent voice of product to our clients

We are looking for experienced individuals to join our Outbound Product Management team. If you are passionate about delivering compelling product narratives, solving client challenges, and driving product adoption, you must apply

In this role, you will leverage deep HR functional knowledge to create story-driven content and collaborate with clients to align their needs with Darwinbox&aposs solutions.

A deep understanding of HCM SaaS products, HR functional knowledge, excellent communication skills, clarity of thought, problem-solving, creative thinking, and execution capabilities are essential for this role.

This role is integral to continuing our company&aposs growth and success. You will be part of the Product Organization and work closely with Product Managers, Sales, Customer Success, and Marketing teams to amplify the product&aposs voice and ensure client success.

Product Strategy and Enhancement:

- Engage with customers to understand pain points, needs, and preferences.
- Collaborate with stakeholders from cross-functional teams (e.g., Community, Implementation, Pre-Sales, Sales, etc.) to gather use cases/requirements and evaluate feature enhancements.
- Analyse and categorize client needs to identify trends and provide insights for solution development.
- Share thematic analysis with PMs quarterly to inform the product roadmap development.

Storyboarding and Content Creation

- Develop compelling storyboards, narratives, and visual assets (e.g., videos, sell sheets, placemats) to effectively deliver the voice of the product to clients.
- Create client-specific content to address critical HR use cases and challenges.
- Continuously refresh and refine content based on client interactions and demo feedback.

HR Functional Expertise

- Utilize strong HR domain knowledge to architect, configure, and optimize custom solutions on the Darwinbox platform.
- Stay updated on HR trends and best practices to align product solutions with market needs.
- Client Engagement and Communication
- Deliver tailored product demos that address specific client challenges and emphasize value.
- Support critical client demos from discovery to launch and identify upsell opportunities.
- Actively participate in webinars, events, and forums to promote the product and engage with the client community.

Scale Voice of Product:

- Act as a subject matter expert on the Darwinbox platform, providing guidance and support to internal stakeholder groups. Communicate product updates, roadmap changes, and project statuses effectively to internal stakeholders quarterly.
- Create and maintain standardized configuration templates to amplify product voice and drive client adoption.

Qualifications

- Experience: 5-7 years of experience, including at least 2 years with HCM platforms (preferably Darwinbox, Product Management experience is a plus)
- HR Functional Expertise: Strong understanding of HR processes
- Storyboarding Skills: Ability to create engaging narratives and visual content to articulate product value.
- Client Communication: Excellent client-facing communication and persuasive storytelling skills.
- Project Management: Strong organizational skills and ability to manage multiple initiatives and is detail-oriented
- Self-Driven: Proactive learner who stays updated on product features and industry trends.

Key Skills

- Product Knowledge
- HR Domain Expertise
- Storyboarding and Content Creation
- Problem-Solving
- Client-Centric Communication
- Analytical Thinking
- Cross-Functional Collaboration
- Attention to Detail

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