Training Specialist

Job Description Main Responsibilities: - Training approach, plan and quality - Understand and apply the GBS+ learning strategy and approach - Utilize existing best practice, lessons learned and course curriculums as appropriate - Adhere to Ecolab brand standards and quality requirements in all training materials, digital and printed - Provide accurate and timely updates to GBS+ training and readiness leadership - Consistently apply One Company/ GBS+ training tools and methodologies - The One Company Instructional Designe - Training Design and Development - Develop the skills of our associates to ensure that GBS+ associates embrace the solution mindset and provide superior and consistent service to our service requestors - Partner with subject matter experts to produce robust, sustainable high-level training content supporting the development of GBS+ associates - Be open to feedback, listen actively, and ensure SMEs inputs are applied for best training outcomes - Instructional Design: Develop training materials including but not limited process overviews with instructor playbooks, elearning, desk top procedures, exercise workbooks, knowledge transfer or practice exercises, knowledge checks and other appropriate learning assessments - Develop and sustain training plans and programs for functional teams locally - Use adult learning theory and instructional design methodology to create effective learning for the audience. - Test, troubleshoot, and resolve technical issues related to GBS+ learning assets and provide support relating to system for learners. - Training Delivery - Assist GBS+ Site leaders in scheduling training, tracking completion and administering knowledge checks - Facilitate classroom, remote, and train-the-trainer programs. - Track training material feedback post-delivery and apply recommendations as appropriate - Collaboration - Maintain regular connections with other GBS+ Training Specialists to assure consistent quality globally - Collaborate with Knowledge Management Team to ensure consistency and accuracy for all learning assets in the GBS+ Knowledge Repository and across all knowledge management platforms - Work closely with Change Specialists, Communications Managers and Talent/Recruiting team to ensure understanding of benefits, impacts, appropriate messaging, associate profiles and learning requirements, as well as workplan, dependencies and deliverable due dates. Basic Qualifications: - Bachelors Degree - 6-8 years experience in Instructional Design, training and/or education - Experience working with adult learning principles, methodologies and tools - Strong interpersonal skills with demonstrated ability to facilitate collaboration - Proven experience in delivering high quality work, on time - Ability to interpret, develop, and present information to multiple audiences, - Skilled listener who can gauge reactions and guide conversations to uncover learner needs - Proficient with MS Office suite, especially PPT, MS Forms, Microsoft Teams, Excel. - Familiarity with elearning authoring software and video creation software Preferred Qualifications: - Masters Degree - eLearning design experience and demonstrated expertise in the technical development, implementation, and troubleshooting of web-based training modules - Experience leading training project workstreams - Experience implementing new learning technologies - Experience with MS Office 365 applications and various learning/collaboration tools and technologies (i.e. Microsoft Teams, SharePoint). Experience with managing data in MS Excel using Excel functions - Experience with Power BI - Knowledge of technical content integration standards such as SCORM - Articulate 360 experience - Camtasia experience - Experience in any of the following functions: finance, supply chain, customer service, master data management, HR, IT, legal, marketing - Familiarity with SAP and ServiceNow vernacular