Customer Support Specialist

4 weeks ago

Bengaluru Pune, India Ghrs Training Full time

Job Description Ghrs Training is seeking a dedicated Customer Support Specialist to join our team, focusing on the US Banking sector within an international voice process. If you're a graduate with excellent communication skills and experience in customer support, this opportunity is for you Key Responsibilities: - Provide exceptional customer support to clients within the US Banking sector. - Handle inquiries and resolve issues efficiently and professionally through an International Voice process. - Ensure accurate and timely documentation of all customer interactions. - Adhere to banking compliance and security protocols while assisting customers. - Maintain a high level of customer satisfaction by delivering clear, concise, and helpful information. About You: - You are a Graduate with a minimum of 1 year of experience in customer support. - You possess excellent communication skills in English, with clarity and professionalism suitable for an international voice process. - You are customer-centric, patient, and detail-oriented. - Familiarity with banking terminology or processes is a plus.

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