Technical Support Representative
4 days ago
Work onsite in our Bengaluru office This position involves acting as the front line of interaction with customers providing support via phone for both inbound and outbound calls The role also includes documenting customer issues and feedback to improve the overall customer experience The ideal candidate should be customer-centric with strong interpersonal and communication skills We expect greater of ourselves Whatxe2x80x99s Your Greater Come find it at ResultsCX What job duties can I expect to perform as a Customer Support Representative Front-line customer support Answer technical inquiries Provide resolutions using available resources Deescalate challenging situations Document cases in CRM Assist customers with product information purchases store locations assembly troubleshooting incident management repairs warranty support and wireless connectivity issues What requirements must I meet to join the team Bachelor s degree in any field 0-3 years of experience in technical support or customer service with technical knowledge Knowledge of technical products networking Wi-Fi Basic understanding of Windows Mac OS and computer hardware Familiarity with consumer electronics Willing to work in night shifts possible rotational shifts and 24 7 work schedule A2 B1 English proficiency and typing speed of 25 WPM with 95 accuracy Experience with CRM and case management Why join our ResultsCX team Employee Performance Incentives Annual Vacations Frequent Employee events Rewards and Recognition Career Growth Opportunities If this sounds like an opportunity that you would be interested in donxe2x80x99t miss out Training classes are forming now Spaces are limited so apply now to secure your spot ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race color religion national origin sex sexual orientation gender identity age disability veteran status or any other protected factors under federal state or local law Zevas Communications
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Technical Support Expert for FLEXCUBE Solutions
20 hours ago
Bengaluru, Karnataka, India FLEXCUBE Technical Support Lead Full timeFLEXCUBE Technical Support LeadAt Oracle FSGIU - Finergy, we are dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. Our team offers deep industry knowledge and expertise to address the complex financial needs of our clients. With proven methodologies that accelerate deployment and personalization tools that create loyal customers,...
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Technical Support Representative
7 days ago
Bengaluru, Karnataka, India Teleperformance Global Services Private Limited Full timeAbout Us:Teleperformance Global Services Private Limited is a leading global business process outsourcing (BPO) company. Our mission is to provide exceptional customer experiences for our clients through our skilled and passionate workforce.The Role:We are currently hiring a Technical Support Representative to join our team in Marathahalli, Bangalore. This...
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Technical Support Representative
5 days ago
Bengaluru, Karnataka, India Enphase Energy Full timeEnphase Energy is a global leader in solar energy technology, and we are seeking a Technical Support Representative to join our team. As a Technical Support Representative, you will play a critical role in delivering exceptional customer service and support to our customers worldwide.About the RoleAs a Technical Support Representative, your primary...
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Technical Support Representative I
3 weeks ago
Bengaluru, Karnataka, India Mouser Electronics Full timeTitle: Technical Support Representative I Location: India Technical Support Representatives are responsible for providing service to customers by interpreting application and electronic component selection for sales, customers, suppliers, and other departments within Mouser to assist in the decision of buying, selling, and providing quality technical...
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L1 Technical Support Representative
2 weeks ago
Bengaluru, Karnataka, India CSK Information Technology Pvt Ltd Full timeJob Description We are seeking a polite, professional technical support representative to work closely with other team members and provide outstanding customer service. The representative will answer questions, handle complaints, troubleshoot problems with our products, and ensure a seamless learning experience for our customers.Responsibilities :Respond...
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L1 Technical Support Representative
2 weeks ago
Bengaluru, Karnataka, India CSK Information Technology Pvt Ltd Full timeJob Description We are seeking a polite, professional technical support representative to work closely with other team members and provide outstanding customer service. The representative will answer questions, handle complaints, troubleshoot problems with our products, and ensure a seamless learning experience for our customers. Responsibilities : Respond...
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Customer Support Representative
5 days ago
Bengaluru, Karnataka, India Awign Full timeAbout Awign">Awign is a dynamic organization seeking a highly motivated and customer-oriented Customer Support Representative. This role requires a combination of strong communication skills, technical expertise, and a passion for delivering exceptional customer service. As a Customer Support Representative, you will be responsible for addressing customer...
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Technical Support Representative I
3 weeks ago
Bengaluru, Karnataka, India Granicus Full timeThe Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...
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Technical Service Representative
5 days ago
Bengaluru, Karnataka, India Bolster Legal Full timeBolster Legal is looking for a talented Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing excellent customer service and support to our clients. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills.About...
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Technical Service Representative
3 days ago
Bengaluru, Karnataka, India Diversified Full timeThe Technical Service Representative role involves receiving and tracking service requests from clients via multiple communication channels. This includes creating tickets for new service requests and updating the ticketing system accordingly.The representative will also complete Technician Check-Ins, including validating technician tools and equipment,...
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IT Technical Services Representative
7 days ago
Bengaluru, Karnataka, India Oracle Full timeJoin Our TeamWe are looking for a highly motivated and customer-focused IT technical services representative to join our team.About the RoleProvide technical assistance and support to clients and internal users, ensuring timely resolution of technical issues while maintaining high customer satisfaction.Diagnose, troubleshoot, and resolve software and...
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Team Lead-technical Support
3 days ago
Bengaluru, Karnataka, India Wipro Full timeQualificationsGraduateCCNA or equivalent networking qualificationsEssential Hiring Skills Accuracy and attention to detail Excellent written language and comprehension Aptitude to comprehend articles and good analytical skills Ability to multitask MS ExcelRoles and responsibilitiesHandles direct customer inquiriesProvides technical support to customers...
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Technical Support Leader
4 days ago
Bengaluru, Karnataka, India Check Point Software Full timeJob Overview:Cyber security is a rapidly evolving field that requires highly skilled professionals to stay ahead of emerging threats. As a leading provider of security solutions, Check Point Software Technologies is seeking an experienced Technical Representative to join our team.This role will be instrumental in facilitating post sales support cases,...
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Technical Support Representative
5 days ago
Bengaluru, Karnataka, India Truecaller Full timeAbout Us:">We are a company that aims to make communication smarter, safer, and more efficient, all while building trust everywhere. We have over 400 million active users per month and are a team of 400 people from 35 different nationalities.Job Role:">We are looking for a Customer Support Agent to join our team in Bangalore, India. The successful candidate...
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Application Support Representative
4 days ago
Bengaluru, Karnataka, India MillerKnoll Full timeThe Digital Technology Support Representative will be responsible for providing effective IT software application support, troubleshooting, usage support, and assistance to internal business partners across all digital-related technology solutions via calls, chat, tickets, and emails. These solutions are primarily focused on retail and commerce systems such...
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Technical Support Representatives
4 weeks ago
Bengaluru, Karnataka, India SSGServ Full timeOverview: The primary role involves providing excellent customer guidance, troubleshooting complex product issues, and ensuring a seamless experience for our users. The ideal candidates will be well-versed in SaaS tools and adept at working collaboratively with development teams.Responsibilities:Provide Technical and Customer Support via live chat, call, and...
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Technical Service Representative
6 days ago
Bengaluru, Karnataka, India Aerchain Full timeAt Aerchain, we are looking for a talented Technical Service Representative to provide top-notch customer support and drive business growth.This role involves managing customer support tickets, analyzing support trends, and working on automation projects to streamline support workflows and enhance customer satisfaction.Key Responsibilities:Resolve customer...
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Technical Support Associate
4 days ago
Bengaluru, Karnataka, India Zevas Communications Full timeAbout the RoleWe are seeking a skilled Technical Support Representative to join our team at Zevas Communications. This is a front-line customer support position that involves interacting with customers via phone and providing technical assistance.Key Responsibilities:Provide technical support to customers via phoneAnalyze and resolve technical issues using...
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Technical Support Specialist
7 days ago
Bengaluru, Karnataka, India Bruker Full timeJob DescriptionAt Bruker, we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Our high-performance scientific instruments and high-value analytical and diagnostic solutions empower scientists to explore life and materials at molecular, cellular, and microscopic levels.In close...
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Chat Support Representative
5 days ago
Bengaluru, Karnataka, India CodeGama Full timeJob Title: Chat Support RepresentativeWe are seeking a skilled Chat Support Representative to provide exceptional customer support via chat. As a key member of our night operations team, you will be responsible for delivering prompt and professional responses to customer queries.About the Role:- Provide real-time support to customers via chat, ensuring...