Restaurant Captain

3 weeks ago

Idukki KL IN Kgees Fine Foods Pvt Ltd Full time

Job Summary The Hotel Captain is responsible for supervising the restaurant team ensuring smooth daily operations maintaining service standards and delivering excellent guest satisfaction The Captain acts as a link between guests and staff coordinating service and assisting the Manager in achieving operational goals Key Responsibilities Supervise and coordinate restaurant staff during shifts Greet and seat guests ensure orders are taken promptly and correctly Monitor food and beverage service to maintain high quality standards Train guide and motivate waiters and stewards Handle guest complaints and resolve service-related issues Ensure cleanliness hygiene and safety standards are maintained Assist in planning table arrangements and special setups for events Monitor inventory of cutlery crockery glassware and linens Support in billing cash handling and daily sales reports Coordinate with kitchen staff for smooth and timely service Maintain excellent guest relations and ensure repeat business Skills Requirements Diploma Degree in Hotel Management or equivalent Minimum 2-3 years experience in F B service preferably as a Captain Strong leadership communication and interpersonal skills Knowledge of food beverage service standards and procedures Ability to handle pressure and resolve guest concerns politely Good team player with problem-solving attitude Presentable personality and customer-oriented approach Job Type Full-time Pay From 18 000 00 per month Work Location In person

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