Inside Sales Executive

3 days ago

Thane, India Acme Services Full time

Job Description Key Responsibilities: Lead Generation & Prospecting: - Identify and qualify new sales leads through outbound calls, emails, social media, and other prospecting tools. - Conduct market research to identify potential clients and understand their needs. - Initiate contact with potential customers, introduce them to the company's products or services, and qualify leads. Sales Presentations & Product Demonstrations: - Conduct virtual meetings and product demonstrations to present the company's offerings to potential clients. - Tailor presentations and product pitches to the specific needs and challenges of each prospect. - Address customer queries and provide solutions that align with their needs. Sales Process Management: - Manage the entire sales cycle from initial contact to closing, ensuring timely follow-ups and accurate record-keeping in CRM systems. - Maintain a pipeline of potential clients and monitor sales progress against targets. - Close sales deals effectively and efficiently, achieving monthly and quarterly sales targets. Client Relationship Management: - Build and maintain strong relationships with prospective and existing clients. - Regularly follow up with clients to ensure satisfaction and identify additional opportunities for sales. - Coordinate with the customer support team to ensure smooth onboarding and successful post-sales service. Sales Reporting & Analysis: - Maintain accurate records of sales activities, client interactions, and deal statuses using CRM tools. - Provide regular updates on sales performance, forecasts, and market feedback to the sales manager or senior management. - Analyze sales data to identify trends, opportunities, and areas for improvement. Collaboration & Teamwork: - Collaborate with marketing, customer support, and product teams to ensure that clients receive optimal service. - Share insights from customers and prospects to help improve the company's sales strategies and offerings. Market Intelligence: - Keep up-to-date with industry trends, product knowledge, and competitor activity. - Understand client requirements and market needs to tailor sales approaches effectively. Required Qualifications: - Proven experience in inside sales, telesales, or a similar role, preferably in a B2B or B2C environment. - Excellent communication skills, both written and verbal. - Strong customer service orientation with a consultative sales approach. - Ability to handle objections and turn leads into long-term clients. - Experience with CRM systems (e.g., Salesforce, HubSpot, Zoho) and Microsoft Office Suite (Excel, Word, PowerPoint). - Strong negotiation and closing skills. - Ability to work independently and as part of a team. - High level of motivation, persistence, and drive to achieve sales targets. Preferred Skills: - Experience in the industry or niche related to the company's products/services (e.g., technology, software, real estate). - Familiarity with outbound sales strategies, including cold calling and email outreach. - Additional certifications in sales (e.g., Sandler Training, SPIN Selling) are a plus.

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