Product Manager

Job Description About the Role In this opportunity as aProduct Manager,you will: - Implement the GTM product vision and create the roadmap for the Gainsight system that meet and align with the Legal Professionals business objectives and goals - As the solution subject matter expert, be the liaison between delivery teams and business partners and lead the gathering, organizing, and documenting of business requirements in a shareable, actionable, standardized framework - Own enterprise processes across Sales & CS segments enabled by Gainsight; responsible for system governance and compliance - Assess the current state of the Gainsight, identify ways to transform existing solutions while evaluating innovative new solutions through the lens of wait/build/buy; Pulse Legal Professionals end-user adoption - Identify opportunities, create business cases, and champion the vision to build organizational alignment across business & technology stakeholders; Partner with other product owners for cross-functional requirements - Own product requirements and specifications and drive the product development schedule from design to release with a high-quality bar. - Working with the Legal Professionals business, establish and deliver on OKRs to ensure your products achieve their goals - Collaborating with cross-functional teams across engineering, operations, data & analytics, design, and finance to deliver on the product roadmap and vision while allocating resources appropriately. - Championing the voice of the customer ; establishing one-to-many internal customer forums for product feedback; engaging deeply and personally with internal customers/end-user - Translate the business needs into actionable requirements by getting enough information to make a solution possible; helps drive clarity to make rational decisions - Provide visibility to program(s) status (key decisions, dependencies, issues, risks, metrics, etc.) on an ongoing basis - Plan, implement and communicate Partnership upgrades and product releases working with business and technology partners - Monitor and address outstanding challenges / support needed - Ensure alignment of initiatives across segments - Lead a team of Gainsight admins and business analysts and support career growth. - The role requires the candidate to work in2 PM IST to 11 PM ISTand also to be flexible. - Work from office for 2 days in a week (Mandatory) About You Youre a fit for the role ofProduct Managerif your background includes: - Bachelors or masters degree in a technical subject (computer science or engineering discipline) is preferred. - 10+ years of experience as a Product Manager or Product Owner, Solutions Architect or Business System Analyst. - Experience creating product roadmap(s) from conception to launch, driving product vision and leading design discussions. - Top notch written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling stakeholders escalations. - Experience working and delivering product or services in an agile/lean environment. - Track record of successfully building relationships with teams in a matrix environment. - Thorough understanding of enterprise software development and infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile or similar methodologies. - Comfortable with being on large-scale projects, whose implementations, issues, requests, or projects have greater scope, complexity and require change management. - Experience driving full lifecycle project. - Experienced Gainsight user or experience leading Gainsight teams.