Customer Support Executive
4 weeks ago
Job Description
AMUS HIRING Customer Service Executive (Freight Forwarding)
Location: Velachery, Chennai
Shift: US Shift
Employment Type: Full-Time
Apply Now:https://lnkd.in/gYNvgMjm
Share your resume at [Confidential Information]
Key Responsibilities:
Handle customer inquiries related to freight forwarding (shipping, delivery schedules, customs clearance, tracking).
Manage and resolve complaints (delays, damages, lost shipments) promptly & professionally.
Provide real-time shipment updates ensuring transparent communication.
Coordinate with operations, customs brokers, carriers, warehouse teams for smooth freight movement.
Suggest workflow improvements to boost service quality & efficiency.
Maintain accurate documentation & records in CRM/freight systems.
Gather & analyze customer feedback to improve service delivery.
Manage escalations & complex issues with timely follow-ups.
Support in administrative tasks orders, returns, cancellations, shipment docs, databases.
Requirements:
Bachelor's in Business, Supply Chain, or Logistics (preferred).
4+ years of customer care experience in freight forwarding / logistics / supply chain.
Strong verbal & written communication skills (US client-facing).
Proficiency in CRM tools (HubSpot preferred).
Excellent problem-solving, multitasking & analytical skills.
Knowledge of shipping docs, customs regulations & freight operations.
Highly proactive, detail-oriented, and adaptable under pressure.
Why Join Us
Work with global clients in a dynamic freight forwarding environment
Professional growth & career advancement opportunities
Supportive team & performance-driven culture
Apply now to be part of our growing logistics team
-
Customer support executive
5 days ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per yearJob Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...
-
Customer Support Executive
2 weeks ago
India Solutions Infoway Support Services Full time**No of Vacancies : 5** **Experience : 0-5 years** **Job Location: Thiruvalla, Kerala / Work from Home** **Salary: 10,000 INR per month + Incentives** **Job Summary **:As a Customer Support Executive, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. You will be responsible for addressing customer...
-
Customer support
3 days ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per yearJob Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...
-
Customer support
4 days ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year*Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...
-
Customer Support Executive
4 days ago
Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time**Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...
-
Customer support
5 days ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per yearJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...
-
Customer Care Executive
2 days ago
Chennai, India Telecaller executive Full time**Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...
-
Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
-
Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.