Telesales Executive

Lead Generation Telecallers make outbound calls to prospective customers to introduce products or services explain their benefits and generate interest Sales They persuade customers to make purchases schedule appointments or take other desired actions Market Research They may conduct surveys or gather feedback from potential customers to understand their needs and preferences Follow-up They follow up with leads and customers to nurture relationships and move them through the sales funnel Inbound Calling Customer Service Telecallers handle incoming calls from customers with inquiries complaints or requests for support Information Provision They provide accurate information about products services pricing and company policies Problem Resolution They address customer issues and strive to find solutions to their problems Order Taking In some cases they may take and process customer orders over the phone General Responsibilities Communication Excellent communication skills are essential for both listening to customers and clearly explaining information Record Keeping Maintaining accurate records of all calls customer interactions and sales transactions is crucial Target Achievement Many telecalling roles involve meeting daily or weekly call targets and sales goals Product Knowledge Telecallers need to be knowledgeable about the products and services they are promoting Professionalism Maintaining a professional and courteous demeanor even when dealing with challenging situations is important Adaptability Telecallers need to be adaptable and able to adjust their communication style and approach based on the situation Job Type Full-time Pay From 10 000 00 per month Benefits Cell phone reimbursement Language Hindi Preferred English Preferred Work Location In person