Urgent Customer Support Ii

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Company Description Experian is a global data and technology company powering opportunities for people and businesses around the world We help to redefine lending practices uncover and prevent fraud simplify healthcare create marketing solutions all using our unique combination of data analytics and software We also assist millions of people to realise their financial goals and help them save time and money We operate across a range of markets from financial services to healthcare automotive agribusiness insurance and many more industry segments We invest in people and new advanced technologies to unlock the power of data As a FTSE 100 Index company listed on the London Stock Exchange EXPN we have a team of 22 500 people across 32 countries Our corporate headquarters are in Dublin Ireland Learn more at You ll be primarily responsible for accurately processing and categorizing our customers correspondence You will be LI-hybrid based in Hyderabad and reporting to Supervisor Your keen eye for detail will help you identify and verify essential documents As a team member you ll adhere to our established procedures guidelines and regulations ensuring compliance with all relevant laws and policies Your training and the initial period of employment will be remote While you will initially work from home please anticipate that this role may transition back to our Hyderabad GIC office Qualifications Ideal candidate with 1 year of experience in a back-office role and has completed a high school education A high level of proficiency in English both written and verbal is critical for this position We appreciate candidates who showcase attention to detail the ability to juggle multiple tasks and advanced organizational abilities Moreover we re seeking someone with a strong analytical mindset and problem-solving capabilities Proficiency with computers and internet technologies is key as well as the capacity to make quick accurate decisions Exceptional short-term visual memory will be advantageous Additional Information Our uniqueness is that we celebrate yours Experian s culture and people are important differentiators We take our people agenda very seriously and focus on what matters DEI work life balance development authenticity collaboration wellness reward recognition volunteering the list goes on Experian s people first approach is award-winning World s Best Workplaces TM 2024 Fortune Global Top 25 Great Place To Work TM in 24 countries and Glassdoor Best Places to Work 2024 to name a few Check out Experian Life on social or our Careers Site and Glassdoor to understand why Experian is proud to be an Equal Opportunity and Affirmative Action employer Innovation is a critical part of Experian s DNA and practices and our diverse workforce drives our success Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age If you have a disability or special need that requires accommodation please let us know at the earliest opportunity Benefits Experian care for employee s work life balance health safety and wellbeing In support of this endeavor we offer best-in-class family well-being benefits enhanced medical benefits and paid time off Experian Careers - Creating a better tomorrow together

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