▷ Urgent IT Service Desk Engineer 1

2 days ago

Bengaluru India People Inc. Full time

Job Description Job Title IT Service Desk Engineer 1 Job Description About People Inc. People Inc. (formerly Dotdash Meredith) is the largest digital and print publisher in America. More than 175 million people trust us each month to help them find inspiration, make decisions, and take action. People Inc.s more than 40 iconic brands include PEOPLE, Food & Wine, Travel + Leisure, Better Homes & Gardens, Verywell, Allrecipes, REAL SIMPLE, Investopedia, and Southern Living. People Inc. is based in New York City and is an operating business of IAC (NASDAQ: IAC). Meredith India Services Private Limited (a People Inc. Subsidiary) Based out of Bengaluru, Meredith India Services Private Limited (a People Inc. subsidiary) partners across an array of functions. Product & Technology, Analytics, Research, Finance, Operations, HR and Audit are some of our channels in delivering value to enable a scalable component and drive value to millions. Our teams work across disciplines to innovate, challenge status quo and collaborate in fostering an ecosystem that promotes a culture of learning and growth. We strive to drive results for our company, our customers, our audiences and our People Our Core Values Champion Accountability Respect Expect Integrity Act Now, Not Later Make it Matter Job Summary This individual contributor role acts as an interface between People Inc. internal customers and the Information Technology teams, to troubleshoot and assist internal employees in the successful resolution of technological issues that may arise. Roles & Responsibilities Assists domestic and international People Inc. customers in troubleshooting technical issues and questions related to: - Desktop technologies such as Windows, MAC OS - Software tools such as Office 365 and Adobe Creative Cloud (CC) products - Audio-Visual Equipment - Ensures responsiveness and timely resolution of tickets raised - Assigns unresolved issues to the appropriate support team for further support. Prioritizes and - Escalates urgent requests to the appropriate team. - Communicates with customers effectively to keep them informed and updated regarding the action - Steps taken, while providing information regarding the resolution time - Ensure all issues are properly logged, and update records and tickets as required - Manage and maintain IT inventory Mandatory Skills - Bachelor's in Engineering (B.E./ B.Tech. Degree) with 2-4 years of experience - Experience in troubleshooting Windows and MAC OS - Experience in troubleshooting Office 365 - Basic understanding of Active Directory - Good communication skills Good To Have Skills - Google Admin: Associate Google Workspace Administrator Certification - Mac: Apple Certified Support Professional - Slack: Certified Slack Administrator (Slack Certified) - Okta: Okta Professional Certification Designation: IT Service Desk Engineer, 1 Working Hours: 6:30 PM to 3:30 AM IST Location: Eco world, Bengaluru, Karnataka It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. #INDIA#

  • IT Service Desk Engineer 1

    4 days ago

    Bengaluru, Karnataka, India People Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job TitleIT Service Desk Engineer 1Job DescriptionAbout People Inc.People Inc. (formerly Dotdash Meredith) is the largest digital and print publisher in America. More than 175 million people trust us each month to help them find inspiration, make decisions, and take action. People Inc.'s more than 40 iconic brands include PEOPLE, Food & Wine, Travel +...

  • Service Desk L2 Analyst

    3 weeks ago

    Bengaluru, India Version 1 Full time

    Overview Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering...

  • Service Desk L2 Analyst

    2 days ago

    Bengaluru, Karnataka, India Version 1 Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Overview Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering...

  • Service Desk L1/L2 Team Leader

    4 days ago

    Bengaluru, Karnataka, India Version 1 Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...

  • Service Desk L1/L2 Team Leader

    4 days ago

    Bengaluru, Karnataka, India Version 1 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...

  • Service Desk L2 Analyst

    1 week ago

    Bengaluru, Karnataka, India Version 1 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...

  • Service Desk Engineer

    2 weeks ago

    Bengaluru, Karnataka, India IT Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description :3 8 years' experience in customer ServiceDesk or Help Desk environment. Handle Tier 1 help desk escalations through the company's internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows...

  • French IT Service Desk

    2 days ago

    Bengaluru, India ITC Infotech Full time

    Job Description Hi, We have the below urgent opening in Bangalore, Interested candidates can send their profiles to [Confidential Information] alongwith your Current CTC, Expected CTC and Notice period to join. French IT Service Desk Job Description Key Responsibilities: 4 - 6 yrs. French language proficiency is required. Act as the first point of contact...

  • L1 Service Desk Coordinator

    3 days ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Service Desk Engineer

    1 week ago

    Bengaluru Vishwavidyalaya, Bengaluru, Karnataka, India Convivo Technologies Full time ₹ 2,80,000 - ₹ 4,20,000 per year

    Position: Service Desk Engineer (Remote Office)Location: IndiaReports: Head of Infrastructure – Abu DhabiRole Overview:Service Desk Engineer is responsible for remotely supporting to resolve level 1 technical issues. The Engineer as the point of contact for the customers to support with IT requests, will have to manage the service ticket prioritization,...