Recovery Executive

2 weeks ago

Delhi, India Synergy Resource Solutions Full time

Greetings from Synergy Resource Solutions a leading recruitment consultancy firm Our Client a leading Logistics Company have offices all over India Company is 5 Years old have more then 350 employees looking for following staff Position Recovery ExecutiveLocation Patparganj New DelhiExperience 6 months to 1 YearWorking Time 10 AM to 7 PM Monday to Saturday Salary 20 to 25K Month based on experience quality of communication Qualification Any GraduateJob Summary The Recovery Executive is responsible for managing and ensuring the timely collection of overdue payments and outstanding invoices from clients This role requires a proactive approach in managing relationships with customers to reduce delinquency and improve the company s cash flow Key Responsibilities Debt Collection Actively follow up with clients to recover overdue payments and manage outstanding receivables Account Management Maintain accurate records of clients payment status outstanding balances and payment history in the company s ERP system Client Communication Communicate with clients professionally through calls emails and visits as required to expedite the recovery process Negotiation Problem Solving Engage with clients to resolve payment-related issues negotiate payment terms if necessary and address any disputes amicably Reporting Prepare regular recovery reports for management highlighting issues collections and any deviations from the recovery target Relationship Building Build strong relationships with clients to understand their payment cycles and develop trust for smoother payment processes in the future Legal Coordination Coordinate with the legal team on escalated cases where legal intervention is required Compliance Ensure that all recovery activities comply with company policies financial regulations and ethical standards Qualifications and Skills Education Bachelor s degree in finance accounting business administration or a related field Experience Minimum of 2 years of experience in debt collection credit control or accounts receivable preferably in the logistics or transportation sector Skills Strong communication and interpersonal skills Good negotiation and conflict resolution abilities Proficiency in Microsoft Office Excel Word and ERP systems Excellent attention to detail and organizational skills Other Requirements Ability to travel as needed for client visits Key Performance Indicators KPIs Collection of overdue payments recovered Resolution time for payment disputes Accuracy in reporting and account updates If interested Please share your updated resume along with your salary details expectations notice period

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