Recovery Executive

11 hours ago

Delhi Delhi, India Shree Hr services Full time

The Recovery Executive is responsible for managing and ensuring the timely collection of overdue payments and outstanding invoices from clients. This role requires a proactive approach in managing relationships with customers to reduce delinquency and improve the company's cash flow.

**Key Responsibilities**:

- Debt Collection: Actively follow up with clients to recover overdue payments and manage outstanding receivables.
- Account Management: Maintain accurate records of clients' payment status, outstanding balances, and payment history in the company's ERP system.
- Negotiation & Problem Solving: Engage with clients to resolve payment-related issues, negotiate payment terms if necessary, and address any disputes amicably.
- Reporting: Prepare regular recovery reports for management, highlighting issues, collections, and any deviations from the recovery target.
- Relationship Building: Build strong relationships with clients to understand their payment cycles and develop trust for smoother payment processes in the future.
- Legal Coordination: Coordinate with the legal team on escalated cases where legal intervention is required.
- Compliance: Ensure that all recovery activities comply with company policies, financial regulations, and ethical standards.

**Qualifications and Skills**:

- Education: Bachelor’s degree in finance, accounting, business administration, or a related field.
- Experience: Minimum of 2 years of experience in debt collection, credit control, or accounts receivable, preferably in the logistics or transportation sector.

**Skills**:

- Strong communication and interpersonal skills.
- Good negotiation and conflict resolution abilities.
- Proficiency in Microsoft Office (Excel, Word) and ERP systems.
- Excellent attention to detail and organizational skills.
- Other Requirements: Ability to travel as needed for client visits.

**Key Performance Indicators (KPIs)**:

- Collection of overdue payments recovered.
- Resolution time for payment disputes.

Accuracy in reporting and account updates.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

**Location**:

- New Delhi, Delhi (required)

Work Location: In person

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