▷ (High Salary) Customer Experience Associate
4 weeks ago
Job Description This role is for one of our clients Industry: Libraries Seniority level: Entry level Min Experience: 0 years Location: Ahmedabad JobType: full-time We're looking for an energetic and empathetic Customer Experience Associate to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and meaningful. You'll serve as the first point of contact for inquiries, helping customers navigate challenges, offering timely solutions, and ensuring they feel supported at every step. This role is ideal for someone who genuinely enjoys helping others, thrives in a dynamic environment, and is passionate about creating great customer experiences. Key Responsibilities Customer Engagement & Support Respond promptly to customer queries via chat, email, and calls with clarity, professionalism, and empathy. Understand customer needs, identify issues, and deliver accurate solutions in a timely manner. Customer Journey Ownership Guide customers through their journey from onboarding to troubleshooting ensuring a consistent and delightful experience. Anticipate customer challenges and proactively provide solutions or updates. Issue Resolution & Feedback Loop Log, track, and resolve customer issues while maintaining detailed documentation in CRM tools (e.g., Zendesk, Freshdesk, Zoho, HubSpot). Collaborate with product and operations teams to escalate issues and ensure quick turnaround times. Gather customer insights and share feedback with internal teams to improve processes and product experience. Customer Retention & Relationship Management Build trust-based relationships by maintaining regular communication with customers and following up on open concerns. Conduct periodic check-ins to ensure satisfaction and encourage continued engagement. Knowledge Base & Process Support Contribute to creating and updating help articles, FAQs, and training material for both customers and internal teams. Performance & Improvement Track and analyze metrics such as response time, resolution rate, and CSAT/NPS scores. Recommend ideas for improving support workflows and customer communication. What Makes You a Great Fit Excellent written and verbal communication skills. Empathetic, patient, and composed while managing customer interactions. Strong problem-solving mindset with a passion for helping others. Comfortable using customer support tools and CRM platforms. Highly organized with an ability to multitask and manage priorities. Eager to learn and adapt in a fast-paced, collaborative environment. Basic technical aptitude to understand digital products and troubleshoot effectively. Qualifications Bachelor's degree in any discipline (preferred). 04 years of experience in customer support, experience, or success roles. Fresh graduates with excellent communication and interpersonal skills are welcome to apply.
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Salesperson (High Salary)
3 weeks ago
India High Ticket Closers Full timeAbout the job Earning Potential: ₹1 L – ₹2 L+ / month Base Pay: ₹20,000 to ₹25,000 / month + uncapped commission 100% Remote | High-Ticket | Performance Culture | Career Growth About the Role We need full-time Closers to run sales calls for premium coaching, agency, SaaS, and career-launch offers. You’ll speak with warm prospects who have already...
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▷ High Salary: Marketing Associate
4 weeks ago
Ahmedabad, India Ecoright Full timeJob Description Location: Ahmedabad (On-site) Experience: 13 years Employment Type: Full-time Role Overview: We're looking for a passionate Marketing Associate to join our growing team. You'll play a key role in executing digital marketing campaigns, managing collaborations, and supporting brand-building activities across online and offline platforms. Key...
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[High Salary] Sales Associate
3 weeks ago
India Atica Global Full timeAbout Us: Atica is a leading, tech-first remote sales & revenue management company for Hotels and Hotel operators in the US, enabled by a unified tech-led solution. We are a startup, funded by the top investors in the country, like Titan Capital, DIBS. As innovators at the forefront of the industry, we strive to deliver the highest quality service to all our...
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(High Salary) Customer Experience Engineer
3 weeks ago
Noida, India Microsoft Full timeJob Description Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers...
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Customer Success Associate
3 weeks ago
India Skill Veda Full timeJob Description Job Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience) (Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay) Eligibility Criteria - This role is only for...
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[High Salary] Associate
4 weeks ago
Gurugram, India R1 RCM - Revenue Cycle Management Full timeJob Description R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...
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Customer Support Representative
3 weeks ago
Amritsar, India Iron Systems, Inc Full timeJob Description Job Responsibilities: - Provide first level contact and convey resolutions to customer issues. - Properly escalate unresolved queries to the next level of support. - Provide excellent customer service and communication to customers. - Relay information between Internal and External Customers in a proactive and efficient manner. - Track, route...
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Customer Experience Associate
7 days ago
Ahmedabad, Gujarat, India Weekday Full time ₹ 2,00,000 - ₹ 3,00,000This role is for one of our clientsIndustry: LibrariesSeniority level: Entry levelMin Experience: 0 yearsLocation: AhmedabadJobType: full-time ₹2,00,000 - ₹3,00,000 a year We're looking for an energetic and empathetic Customer Experience Associate to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and...
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[High Salary] Junior Process Associate
4 weeks ago
Thiruvananthapuram / Trivandrum, India Guidehouse Full timeJob Description Job Family GIC Process (India) Travel Required None Clearance Required None What You Will Do - Review subject information obtained from multiple sources such as internal and subscription databases, provided documentation, public records, and open-source research. - Review system generated alerts for potential risks, assess if additional TM...
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Customer Experience Associate
6 days ago
Ahmedabad, India Whatjobs IN C2 Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
