Customer Experience Associate
6 days ago
About GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem. Key Responsibilities - Handle inbound & outbound customer calls, emails, and chats related to premium home appliances. - Assist customers with product unboxing, usage guidance, troubleshooting, and maintenance queries. - Log and track customer complaints, warranty claims, and service requests in the CRM (Zoho). - Coordinate with demo experts, service centers, and logistics teams for faster resolution. - Maintain high standards of service quality aligned with global customer experience benchmarks. Key Skills & Competencies - Strong communication skills in English & Hindi; regional languages are an advantage. - High empathy and patience while interacting with premium customers. - Basic technical troubleshooting ability for home appliances. - Good typing speed and proficiency in computer applications; CRM experience preferred. - Prior experience (1–2 years) in customer care for consumer durables/electronics.
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Customer Experience Associate
7 days ago
Ahmedabad, Gujarat, India Weekday Full time ₹ 2,00,000 - ₹ 3,00,000This role is for one of our clientsIndustry: LibrariesSeniority level: Entry levelMin Experience: 0 yearsLocation: AhmedabadJobType: full-time ₹2,00,000 - ₹3,00,000 a year We're looking for an energetic and empathetic Customer Experience Associate to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and...
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Customer Experience Associate
2 days ago
Ahmedabad, Gujarat, India Weekday Full time**This role is for one of our clients** Industry: Libraries Seniority level: Entry level Min Experience: 0 years Location: Ahmedabad JobType: full-time We’re looking for an energetic and empathetic **Customer Experience Associate** to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and meaningful....
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Customer Experience Associate
7 days ago
Ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
7 days ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
7 days ago
Ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
