Customer Experience Associate
1 week ago
About GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem. Key Responsibilities • Handle inbound & outbound customer calls, emails, and chats related to premium home appliances. • Assist customers with product unboxing, usage guidance, troubleshooting, and maintenance queries. • Log and track customer complaints, warranty claims, and service requests in the CRM (Zoho). • Coordinate with demo experts, service centers, and logistics teams for faster resolution. • Maintain high standards of service quality aligned with global customer experience benchmarks. Key Skills & Competencies • Strong communication skills in English & Hindi; regional languages are an advantage. • High empathy and patience while interacting with premium customers. • Basic technical troubleshooting ability for home appliances. • Good typing speed and proficiency in computer applications; CRM experience preferred. • Prior experience (1–2 years) in customer care for consumer durables/electronics.
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Customer Experience Associate
7 days ago
Ahmedabad, Gujarat, India Weekday Full time ₹ 2,00,000 - ₹ 3,00,000This role is for one of our clientsIndustry: LibrariesSeniority level: Entry levelMin Experience: 0 yearsLocation: AhmedabadJobType: full-time ₹2,00,000 - ₹3,00,000 a year We're looking for an energetic and empathetic Customer Experience Associate to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and...
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Customer Experience Associate
2 days ago
Ahmedabad, Gujarat, India Weekday Full time**This role is for one of our clients** Industry: Libraries Seniority level: Entry level Min Experience: 0 years Location: Ahmedabad JobType: full-time We’re looking for an energetic and empathetic **Customer Experience Associate** to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and meaningful....
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Customer Experience Associate
6 days ago
Ahmedabad, India Whatjobs IN C2 Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
7 days ago
Ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
7 days ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
7 days ago
Ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
ahmedabad, India GRIPIT Full timeAbout GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
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Customer Experience Associate
1 week ago
Ahmedabad, India GRIPIT Full timeAbout GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...
