Customer Support Voice Jobs Opening in NugaBest at Poonamalle, Porur, ChennaiLess
2 weeks ago
Looking freshers +2 diploma graduates customer ono to one communication with Good knowledge, Relationshi, Product knowledge for sales. One of Branded South Korean company with Lot of Award. Service and Business. Further business support will be provided. Free business training. 1. Customer Support Representative (Voice)Role: Serve as the first point of contact, handling customer inquiries and resolving basic issues over the phone.Key Duties:Answer inbound calls, providing prompt and professional assistance.Address customer questions on billing, account management, and product features.Resolve issues efficiently using provided knowledge bases and scripts.Document customer interactions and escalate complex cases to relevant teams.Skills: Excellent verbal communication, patience, empathy, basic computer skills.2. Customer Service AssociateRole: Provide comprehensive support across multiple channels to ensure a positive customer experience.Key Duties:Assist customers via phone, email, and live chat.Process orders, returns, and updates to customer accounts.Identify opportunities to improve customer satisfaction and loyalty.Collaborate with other departments to resolve customer issues.Skills: Strong written and verbal communication, problem-solving, multi-tasking, customer-centric attitude.More information about this Customer Support Voice JobPlease go through the below FAQs to get all answers related to the given Customer Support Voice jobWhat are the job requirements to apply for this Customer Support Voice job position? Ans: A candidate must have a minimum of fresher as an Customer Support Voice What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BEd What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Voice is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Voice position? Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation. B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BEd
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Chennai, Tamil Nadu, India Lyca Group Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesAnswer incoming chats or calls from Lycamobile customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction.Ensure adherence to product scripting in all customer communications.To attend and respond to customer chat or emails and written request when required.Fault resolution and raising...
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