Sr. Customer Care Specialist
3 days ago
Role & responsibilities
- Answer incoming chats or calls from Lycamobile customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction.
- Ensure adherence to product scripting in all customer communications.
- To attend and respond to customer chat or emails and written request when required.
- Fault resolution and raising tickets to the respective departments.
- Manage and maintain product related data bases in line with process KPIs.
- Ensure quality of data capture from customers.
- Support all other departments with any other specific business tasks.
- Flexibility to shift pattern is must.
- Minimum 1 year of experience in International Voice process.
- Minimum 2 years experience in Domestic Voice process.
Work Location:
Lycatel BPO Pvt Limited
Commerzone, Tower A, 4th Floor,
Mount Poonamalle Road,
Porur, Chennai
Only Immediate Joiners are preferred.
Interested candidates can share their CV to
Preferred candidate profile
Customer Service / Senior Customer Service
Any Graduate
Excellent English Communication Skills
Willing to work in various Shifts.
-
Specialist Customer care
22 hours ago
Chennai, Tamil Nadu, India Barclays Full time ₹ 2,50,000 - ₹ 7,50,000 per yearEmbark on a transformative journey as a Specialist Customer care at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks.To thrive in this role, you'll need some previous experience in:Experience of working in a customer facing service...
-
Clinical / Nurse Specialist
2 weeks ago
Chennai, Tamil Nadu, India Athulya Senior Care Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAt Athulya, we cherish diversity as our greatest asset. The unique backgrounds, experiences, and perspectives of our team members are the rhythms that drive our innovative approach. We are committed to an inclusive culture because it enables us to craft solutions that benefit all. Treating every candidate with equality and fairness is not just a policy; it's...
-
Sr. Customer Support Executive
2 weeks ago
Chennai, Tamil Nadu, India Asset Hr Full time ₹ 8,00,000 - ₹ 10,00,000 per yearWe have an opening with Top MNC for Sr. Customer Support Executive - VoicePosition - Sr. Customer Support Executive - VoiceDay Shift - for Female employeesFor Male - Rotational ShiftLocation - ChennaiPackage Lac Per AnnumImmediate Joiner can applyKindly forward your CV to with the following detailsCurrent CTCExpected CTCNotice PeriodThanks & RegardsKamesh...
-
Sr Accountant
24 hours ago
Chennai, Tamil Nadu, India Athulya Senior Care Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Athulya, we cherish diversity as our greatest asset. The unique backgrounds, experiences, and perspectives of our team members are the rhythms that drive our innovative approach. We are committed to an inclusive culture because it enables us to craft solutions that benefit all. Treating every candidate with equality and fairness is not just a policy; it's...
-
Sr. Customer Service Executive
7 days ago
Chennai, Tamil Nadu, India Tata Communications Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsWe are seeking a dedicated and detail-oriented...
-
Customer Care Executive
6 days ago
Chennai, Tamil Nadu, India Telepro Tech Full time ₹ 4,20,000 per yearWe are looking for an energetic and customer focused Customer Care Executive who can handle customer interactions professionally, generate quality leads, and is ready to relocate After his/her selection.On job training will be provided to them and post training the certification will be done.Excellent communication skills in English language. Sales skills....
-
Customer Care Team Leader
2 weeks ago
Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 7,20,000 - ₹ 14,40,000 per yearLead and manage a team of customer care executives. Handle inbound and outbound calls, emails, and chats when required. Monitor team performance and ensure achievement of customer service targets. Train, guide, and motivate team members for better performance. Resolve escalated customer queries and complaints effectively. Maintain reports on team...
-
Chennai, Tamil Nadu, India Alcon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a...
-
Chennai, Tamil Nadu, India Alcon Full time ₹ 1,00,00,000 - ₹ 1,50,00,000 per yearAt Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a...
-
SR SEO Specialist
5 days ago
Chennai, Tamil Nadu, India Different Hair Pvt. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJOB DESCRIPTIONJob TitleSr. SEO SpecialistLocationChennai, TNSalary Range4-6 LPAExperience3-5 yearsJob TypeFull TimeNo of Position 1ABOUT USDHPL: Global leader in manufacturing human hair extensions and award-winning exporter to USA and UK; DHPL leads the hair industry market in quality goods that are celebrated in hair salons, Hollywood studios, and opera...