Client Servicing Manager- Events company

3 weeks ago

Pune, India Kaushik Mitra (Proprietor of Last Mile) Full time

Job Description

We are a 19 year old organization with overpowering passion for Events & Entertainment. Today we stand strong with over a 1000 brand experiences with a rich cumulative experience of more than 50 years in the media industry & a thriving goodwill in the ever-competitive events space.

Client Servicing Manager / Sr Mgr Job Description

Represent the company as a point of contact for clients and partners

Attending meetings and Interpreting Client's Brief Understand the client's objectives, and converting brief into business

Researching about the brief, making presentations in line with the brief & Sharing a winning cost proposal with client.

Ensure clients are kept up-to-date with related event developments

Deal with day-to-day clients inquiries and respond in a timely and appropriate manner

Liaise with the internal Operations team to ensure that all aspects of the event are consistent with client's requirements

Manage the branding process for clients

Develop and expand business with existing set of clients

Generating business from new clients & existing clients

Providing weekly progress updates of the client event status and any escalations/issues at hand to the Directors of the company

Follow up with the client for the payment as per the due date of bills as well as feedback

Co ordination with Internal Team and external Vendors for effective completion of the project.

Manage client escalations at their end with minimum involvement of Directors

Manage a Team and supervise & streamline their work

Constantly build on new themes, ideas, concepts and keep abreast with latest event trends & solutions for clients Desired Profile

Excellent communication skills Candidate should have passion for events.

Excellent Presentation skills Excellent Networking skills Six days working Shift window - 9:30am to 7:00pm 5-6 years in the relevant domain of events or media or advertising

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