Manager 13/08/2025

3 weeks ago

Chennai, Tamil Nadu, India EXL Service Full time

EXPERIENCE 5 years of professional experience in data analysis statistical modeling or relevant consulting for an enterprise-scale company with 2 years of client management experience Role Summary This is a client-facing role intended to bring strategic thought-leadership and analytical rigor to our Analytics practice as well as to provide onshore presence and guidance to our offshore delivery model Key Responsibilities In this position you will Partner with our F1000 clients and their senior management teams to understand business objectives frame key business questions and translate them into analytics solutions Work with business and technology partners in cross-functional teams to understand the client s data ecosystem and data availability Lead solution design for performance dashboards predictive and prescriptive analytics models to solve specific problems in the domain of marketing eCommerce customer or operations analytics Apply your experience and expertise in data science methods problem-solving storytelling to capture meaningful insights and recommendations from data and work with the client partners to action those recommendations within the organization Define analytics project roadmaps for clients aligned to their specific business objectives Facilitate track coordinate and communicate reactive and proactive support status and enhancement requests between the client stakeholders and eClerx delivery teams via written documents and presentations communication will range from high level to detailed level depending on need and will take the form of specifications diagrams and data process models Have the ability to perform tasks independently lead analytics delivery teams and direct the efforts of junior analytics consultants Own end-to-end management of analytical modeling projects ensure quality accuracy relevance and consumption of analytical results and recommendations Most importantly the successful candidate will be a team player and collaborator within the eClerx ecosystem across multiple geographies delivery teams are based in the US Canada EU and APAC Eligibility Requirements Understanding of how analytics is used in decision making in one or more industries e-Commerce Retail Software Tech COG etc and functional areas marketing customer analytics and insights product operations etc Strong understanding and ability to interpret analytics solutions models Prescribe suitable solutions with an understanding in limitations of toolsets and available data Experience in managing procurement of data from various sources and perform data audits Experience in using BI Visualization tools Tableau PowerBI etc Excellent communication skills both written and verbal as well as ability to present complex technical concepts to a non-technical audience Strong project management and organizational skills Strong problem-solving and troubleshooting skills Proven experience in prioritizing and delegating work to meet deadlines objectives and quality metrics

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