Relationship Manager

3 days ago

Mumbai Delhi NCR, India Basic Enterprises Private Limited Full time

Job Description Position Title: Relationship Manager - Home Loan Sales DSA (Field Sales) Department: Sales Reports To: Area Sales Manager Job Summary: The Relationship Manager for Home Loan Sales (DSA) will be responsible for driving sales of home loans through a network of Direct Sales Agents. The individual will support DSAs in achieving their sales targets, assist in identifying new business opportunities, and ensure a smooth loan process for customers. This role will also involve providing ongoing guidance and training to DSAs to enhance their performance and ensure high-quality service. Key Responsibilities: 1. Sales & Business Development: - Achieve sales targets for home loans through a network of DSAs. - Identify and onboard new DSAs to expand the sales network. - Develop and implement strategies to generate leads and convert them into home loan sales. - Provide guidance to DSAs on improving their sales pitch and techniques. 1. Customer Relationship Management: - Build strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process. - Address customer queries and concerns promptly, ensuring customer satisfaction. - Coordinate with the processing team to ensure smooth loan approval and disbursement. 1. Loan Process Management: - Support DSAs in gathering all necessary documentation for loan applications. - Ensure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies. - Work with credit teams to ensure timely loan approvals and disbursements. 1. Market Knowledge: - Keep up-to-date with industry trends, competitor products, and market conditions. - Share insights with the sales team to identify new business opportunities and improve sales strategies. 1. Reporting & Compliance: - Track and report on sales progress for both individual DSAs and the team as a whole. - Ensure that all DSA activities are in compliance with regulatory requirements and company policies. - Maintain and update customer data and sales records in CRM systems. Skills and Qualifications: - Educational Qualification: Graduate in any discipline. A background in finance, sales, or marketing is preferred. - Experience: - Minimum 1 year of experience in home loan sales or financial product sales. - Prior experience managing DSAs or sales teams is a plus. - Key Skills: - Strong interpersonal and communication skills. - Good negotiation skills and the ability to close deals. - Strong relationship-building capabilities. - Knowledge of home loan products, interest rates, and market trends. - Ability to provide mentorship and support to sales agents. - Technical Skills: - Familiarity with MS Office, CRM tools, and loan processing software. Contact : 9218089657 Email : [Confidential Information] Spotlight - Cafeteria, Joining goodies, Maternity leaves, Paternity leaves, Annual leaves, Rewards & recognition, Health insurance

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