Customer Support Executive
7 days ago
We are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues. If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us. We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply. Your role: - Establish and maintain positive relationships with existing clients. - Provide prompt, efficient, and satisfactory responses to customer inquiries. - Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. - Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. - Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey. Your tasks: - Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. - Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs. - Monitor customer feedback regularly and identify areas of improvement in our products and services. - Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised. Your profile - A bachelor’s degree in a relevant field, such as marketing, business administration, communication, or customer relationship management. - 1+ years of experience in a customer-facing role. - Successful record of developing and implementing customer relations strategies. - Strong problem-solving abilities with time management skills. - Fluency in English, Hindi and at least one regional language. - Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company’s strategies and initiatives. - A customer-centric attitude to handle challenging client situations. Preferred skills and qualifications - Prior experience managing a team of customer service representatives. - Soft skills such as patience, adaptability, and empathy.
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S.A.S Nagar, India TP Full timeJoin Our International E-Commerce Chat Support Team as a Customer Support Executive (Chat Process). Location- Mohali ( Work from Office ) Responsibilities - Excellent communication skills in English. - Both Freshers and Experienced candidates can apply - Graduates and Undergraduates are welcome - Immediate Joiners Preferred Qualifications - Graduates and...
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Customer Support Executive
2 weeks ago
gautam buddha nagar, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
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Customer Support Executive
1 week ago
Viman Nagar, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time ₹ 14,000 - ₹ 60,000 per yearCustomer Support Executive Job Description TemplateWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service .To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills...
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Customer Support Executive
4 weeks ago
Shivaji Nagar, India Parth Developer Full timeCustomer Support Executive (Real Estate Sector) Job Description: · Build and maintaining profitable relationships with key customers. · Oversee the relationship with customers handled. · Resolve customer complaints quickly and efficiently. · Proactively understanding the customer need and addresing · Team Coordination · Customer Support Executive...
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Customer Support Executive
2 weeks ago
Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...
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Customer Support Executive
1 week ago
Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...
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Customer Support Executive
1 week ago
Muneshwara Nagar, Bengaluru, India Naati Ruchi Full time ₹ 1,80,000 - ₹ 3,60,000 per yearJob Description: Customer Support Executive (Business Development Department) Position: Customer Support Executive Department: Business Development Location: HSR layout Employment Type: Full-time Salary: 15,000 – 30,000 Incentives Job nature: Work from office About the Role We are seeking a proactive and customer-oriented Customer Support...
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Sr Executive Payroll
7 days ago
S.A.S Nagar, India AVASO Technology Solutions Full timeJob Title – Sr Executive Payroll Location - Mohali, Punjab Job Description: We seek an experienced, team member to join our team at AVASO. As a Sr Executive, you will oversee all aspects of Global payroll processing, ensuring accuracy, compliance and timely payments of employees at AVASO. You will also collaborate with various departments to gather and...
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Customer Care Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India TieIn HR Support Full timejob title: customer support specialist (all channels)we are looking for a dedicated customer support specialist to serve as the primary point of contact for our customers. you will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.key responsibilities:handle inbound and outbound customer...
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Customer Support Executive
2 weeks ago
Nagar, India FITB Full time**We’re Hiring! - Customer Support Executive** **Location**: Mohali & Chandigarh **Requirements**: - Excellent communication skills - written and verbal - Immediate joiners only - Experience (if any) must be documented - Shift timing**:Night shifts starting after 5 PM** **Perks & Benefits**: - Salary: ₹25,000 to ₹30,000 per month - Night shift...
