06/07/2025 OFSC Consultant

3 weeks ago

Bengaluru, Karnataka, India Infosys Limited Full time
Job Description

Key Responsibilities:

- A day in the life of an Infoscion
- As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment
- You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc
- and build POCs
- You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements
- You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives
- You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers
- If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you

Technical Requirements:

- Candidate must have good experience in implementing Oracle Field Service Cloud
- Strong technology skills in Oracle Field Service Cloud
- Working knowledge of configuring and customizing OFSC plugins using Javascript and OJET Must HAVE
- Working knowledge of OFSC setups including message scenarios filters routing plugins
- Strong domain and process knowledge of Field Service
- Ability to engage with different stakeholders understand the core functional requirements analyze the customer service and field service processes and deliver an Oracle Field Service cloud based solution

Additional Responsibilities:

- Ability to develop value creating strategies and models that enable clients to innovate drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management

Preferred Skills:

Technology->Oracle Cloud->Oracle Field Service Cloud->Oracle Field Service Cloud

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