Customer Service
3 weeks ago
Job Description Join us as a Customer Service & Operations Credit Analyst - We'll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needs - Specialising in Credit Operations, you'll respond to queries from customers and stakeholders promptly within agreed timelines - This is a chance to build on your credit skills and experience in an engaging and fast-paced environment - We're offering this role at senior analyst level What you'll do As a Customer Service & Operations Credit Analyst, you'll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, you'll identify opportunities to enhance processes and enable the provision of a superior customer and business experience. In Addition, You'll - Review documentation including loan applications, disclosures, and credit evaluations - Authorise and investigate all credit operations transactions - Collect and analyse the required information from the customers and businesses - Review credit operations processes which could be automated or enhanced to improve the customer and business experience The skills you'll need To succeed in this role, you'll need to have the ability to understand and listen to our customers, develop relationships, and maintain an understanding of their needs. You'll also have the ability to adapt to fast-paced environments and you'll have effective organisation skills to deliver to deadlines. You'll Also Need - Customer service abilities along with customer and industry knowledge - An awareness of changes in trends, policies, and regulations - An understanding of our industry and its customers - Experience of managing stakeholder relationships
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Chennai, India Customer Service Executive Full timeA team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities- Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...
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Csa (Customer Service Associate)
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Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full timeService Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...
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Velachery, Chennai, Tamil Nadu, India S Drive Multi Brand Car Service Full timeWe are looking for a service advisor for S Drive Multi Brand Car Service to interact with the car owners / customers.Job Types: Full-time, Permanent, FresherPay: ₹15, ₹22,000.00 per monthWork Location: In person
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Chennai, Tamil Nadu, India Millennium Global Service Full timePosition Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Chennai Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our team as...
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India Kotak Mahindra Bank Limited Full timeJob Description Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas...
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Chennai, India Wethreee Corporate Service Full timeGreetings from Wethreee Corporate Services!!! Experience : 2 to 3years Hiring for : TVS Sundaram Motors Location : Royapetta Roles and Responsibilities Handling Inbound & Outbound calls Making Follow-up calls & Fixing appointments Outbound Calling on Data collected through lead generation activities Handling the customer queries Keep records of...
