Vocal Coach

2 weeks ago

Gurugram, India TP Full time

We're Hiring – Voice Coaches || International Telecom Process || Gurgaon Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shine What You'll Do - Coach, mentor & enhance communication and soft skills of frontline employees. - Conduct regular voice & accent training sessions for new hires and existing teams. - Identify communication gaps through call audits and provide constructive feedback. - Drive performance improvement through floor support and refresher sessions. - Collaborate with Ops & Quality teams to improve customer experience delivery. What We're Looking For - Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred) - Strong command over spoken English & excellent presentation skills - Experience in call monitoring, feedback sessions & coaching methodology - Willing to work from office (Gurgaon) in rotational shifts

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