Vocal Coach

2 weeks ago

Gurugram, India TP Full time

We’re Hiring – Voice Coaches || International Telecom Process || Gurgaon Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shine What You’ll Do Coach, mentor & enhance communication and soft skills of frontline employees. Conduct regular voice & accent training sessions for new hires and existing teams. Identify communication gaps through call audits and provide constructive feedback. Drive performance improvement through floor support and refresher sessions. Collaborate with Ops & Quality teams to improve customer experience delivery. What We’re Looking For Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred) Strong command over spoken English & excellent presentation skills Experience in call monitoring, feedback sessions & coaching methodology Willing to work from office (Gurgaon) in rotational shifts

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