Vocal Coach

6 days ago

Gurugram Haryana India, IN TP Full time

We’re Hiring – Voice Coaches || International Telecom Process || Gurgaon


Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team


If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shine


What You’ll Do


  • Coach, mentor & enhance communication and soft skills of frontline employees.


  • Conduct regular voice & accent training sessions for new hires and existing teams.


  • Identify communication gaps through call audits and provide constructive feedback.


  • Drive performance improvement through floor support and refresher sessions.


  • Collaborate with Ops & Quality teams to improve customer experience delivery.


What We’re Looking For


  • Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred)


  • Strong command over spoken English & excellent presentation skills


  • Experience in call monitoring, feedback sessions & coaching methodology


  • Willing to work from office (Gurgaon) in rotational shifts

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