Relationship Manager

2 weeks ago


Ludhiana Ambala, India Equitas Small Finance Bank Full time
Job Description

- Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
- Identify new business opportunities and develop strategies to acquire new customers.
- Conduct market research and analyze competitor activity to stay ahead in the market.
- Collaborate with internal teams to resolve client issues and improve overall service delivery.
- Develop and implement effective sales plans to achieve business targets.
- Provide excellent customer service and support to ensure long-term relationships.

Job Requirements

- Strong knowledge of retail mortgages and the BFSI industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience working with small finance banks or similar institutions.
- Ability to build and maintain strong relationships with clients and colleagues.

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