Loan Officer

3 weeks ago

Dehra Dūn, Uttarakhand, India E Solutions Full time
Job Description

We are looking for enthusiastic and result-driven Loan Officers to promote and process a variety of retail loan products. The candidate will be responsible for sourcing and processingHome Loans,Personal Loans, andBusiness Loans, while ensuring excellent customer experience. This is a field-based sales role that requires a strong understanding of financial products and customer relationship management.

Key Responsibilities:

Customer Acquisition & Lead Generation

- Identify and approach potential customers for Home Loans, Personal Loans, and Business Loans through field visits, references, and lead generation activities.
- Explain loan products, features, eligibility criteria, and documentation requirements to prospective clients.

Loan Processing & Documentation

- Assist customers in completing loan applications and collecting all necessary documentation.
- Coordinate with internal credit and operations teams for quick processing and disbursement.

Sales Target Achievement

- Achieve monthly and quarterly sales targets for all loan products.
- Actively cross-sell other financial products such as insurance and credit cards where applicable.

Customer Relationship Management

- Provide after-sales service to ensure customer satisfaction and retention.
- Maintain long-term client relationships for repeat business and referrals.

Key Skills & Competencies:

- Strong communication and interpersonal skills
- Target-driven mindset with persuasive selling skills
- Customer-first approach
- Knowledge of Home Loans and other retail lending products
- Basic computer skills (MS Office, email, CRM tools)

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