Manager - Quality

Job Description About Godrej Properties Limited Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines a 125-year legacy of excellence and trust with a commitment to cutting edge design, technology, and sustainability. In FY 2021, Godrej Properties emerged as the largest developer in India by the value and volume of residential sales achieved. Godrej Properties has deeply focused on sustainable development. In 2010, GPL committed that all of its developments would be third party certified green buildings. In 2020,2021 and again in 2022, the Global Real Estate Sustainability Benchmark ranked GPL #1 globally amongst listed residential developers for its sustainability and ESG practices. In 2017, GPL was one of the founding partners of the Sustainable Housing Leadership Consortium (SHLC), whose mission is to spread sustainable development practices across the Indian real estate sector. In recent years, Godrej Properties has received over 300 awards and recognitions, including the Porter Prize 2019, The Most Trusted Real Estate Brand in the 2019 Brand Trust Report, Builder of the Year at the CNBC-Awaaz Real Estate Awards 2019, and The Economic Times Best Real Estate Brand 2018. Roles & Responsibilities Responsibility Area Key Activities Indicative Performance Measures Financial / Strategy - Budgeting - Prepares recommendations on Quality budgets Preparation - Tracks expenses to ensure that expenses are within budget - Verifies bill payments for all expenses (as per the current corporate limit) - No unbudgeted cost incurred - Quality Standards - Monitoring, adhering and circulating the Monthly Quality Report. - Guiding, Preparing and approving the Project Quality plan for Civil, Finishing, Landscaping and External development works - Expertise in training the workforce as per Requirements for all civil and finishing works - Defines and modifies quality standards from customer perspective - Communicates quality standards to project teams - Material inspection and approvals as per standards and requirement - Has clarity around inter-process handshakes and follows the process for hand-over or take-over between processes in order to avoid lapses - Has working knowledge gathered through exposure on different phases of the construction - Adherence to training plan - Feedback from participants - Audit Calendar - Prepares the site for annual Quality Audit - Shall able to interpret standard Quality Manual audit requirements and I.S.O.9001,2008 requirements. - Communicates the date and scope of audit to the site staff - Timeliness of planning Operational - Quality Audits - Conducts site audits related to process compliance and final quality along with technical specialist. - Shall able to classify process and product noncompliance and shall able to relate snag list with product noncompliance. - Prepares audit/nonconformance report, communicates audit insights to site team through closure meeting - Follows up on action plans with the project and design team - Shall able to determine root cause analysis, corrections, corrective action &preventive action. - Adherence to plan - Timeliness of closure of conformances - Quality Improvement Initiatives - Identifies areas of improvement in process and product specs - Facilitates root cause analysis with project and design teams - Provides input in quality management control - Accuracy - Reduction in non conformance Process - Processes Adherence - Complies with company defined guidelines and processes - Adheres to project timelines - % Process compliance - Process Improvement - Identifies processes/procedures in own work area that need improvement - Recommends process improvement ideas to streamline efficiency/costs/productivity - Undertakes process improvement activities in own work area - Initiatives taken - Impact of process improvement ideas People management and Development - Goal Setting - Conducts goal setting exercise for the role - Prepares goal sheets - Defines and sets work objectives for team members - Balances work allocation in team - Timeliness - Performance Management - Conducts weekly quality review meetings and regular performance reviews with the entire team - Provides guidance and direction to team members - Conducts periodic reviews and year end appraisals for team members - Timeliness of appraisals - Objective appraisals - Culture Building Contribution - Recommends and implements policies to ensure retention of the high potential/performing employees - Acts as first point of contact for communication, interpretation and implementation of management decisions to direct reporting subordinates - Communicates and implements GPL values/ processes/systems within own team An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It's not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. We take pride in being an equal opportunities employer. We recognize merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, color, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members. If this sounds like a role for you, apply now We look forward to meeting you.