Store Manager

3 weeks ago


Bhavnagar, India Enrich Full time

Job Description Designation: Store Manager (Business Manager) Experience required : 5 years as managerial role Education Qualification: Graduate or MBA Industry Preferred: Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness. Location: Surat and Ahmedabad Key Responsibilities: - Manage daily salon operations, including scheduling, inventory control, and customer service. - Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets. - Ensure the salon is clean, organized, and compliant with health and safety regulations. - Develop and implement strategies to increase salon revenue and customer retention. - Handle customer inquiries, feedback, and complaints in a professional and timely manner. - Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development. - Monitor and analyze salon performance metrics, preparing regular reports for senior management. - Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive. Criteria: • Guest Service Satisfaction & complaint resolution • Team Management (Eg: Motivation, Conflict Resolution) • Inventory Management (Retail & Consumption) • Salon Top Line Numbers (Revenue Target) • Salon Hygiene, upkeep & Maintenance • Accounting & Billing Operations • Capacity, Assets & resource optimization • Bottom line focus (profitability) If interested kindly share your resume on - priyanka.shekhawat@enrichbeauty.com Contact number - 8433718223



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