Associate Trainee- Guest Relations

1 hour ago

Bhavnagar, India Malabar Group Full time

Job Code

MGD2008

Designation

Associate Trainee
- Guest Relations

Business Vertical

Malabar Gold & Diamonds

Job Summary

Sales Performance-:

- Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer experience.
- Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service.
- Check and maintain attendance & movement register in the store.

Customer Experience -:

- Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
- Help customers during the jewellery trials to enhance the customer experience within the store.
- Execute customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers.
- Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers.

Sales Support -:

- Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations.
- Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience.
- Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines.
- Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc.
- Actively support in event management activities during store launch and product exhibitions.
- Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments.

Schemes-:

- Provide timely reminders related to scheme payment dues to customers in order to have on time payments.

Internal process-:

- Adhere to the standard operating procedures in the store.
- Analyze customer satisfaction trends and report to senior management.

People development-:

- Continuously strive for self-development by actively seeking opportunities for growth.
- Ensure adherence to timelines for completion of performance appraisal for self.
- Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.

Functional Area

Retail Sales

Location

Bhavnagar

State

GUJARAT

Country

INDIA

Educational Qualification

GRADUATION;HSC

Age

21-30

Experience

0 to 1 Year

Salary Range

as per industry standard
**(INR)

  • Article Trainee

    3 days ago

    bhavnagar, India PGT & Associates Full time

    Company DescriptionPGT & Associates is a Chartered Accountant firm based in Ahmedabad, specializing in Indirect Taxation, Corporate Finance, and related consulting services.. With a strong reputation, the firm regularly conducts sessions and workshops on GST across various forums, reflecting its commitment to professional development and excellence in the...

  • Associate Trainee- Sales

    1 hour ago

    Bhavnagar, India Malabar Group Full time

    Job Code MGD2001 Designation Associate Trainee - Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Sales and Customer-: - Greet and receive customers in a welcoming manner and engage with them to understand their requirements. - Cater to customer requirements as per their need, by showcasing products to make the sale by...

  • Public Relations

    1 week ago

    Bhavnagar, India El Sol Strategic Consultants Full time

    Associate Media Consultant at El Sol Strategic Consultants [ESSC]Team Management:● Understand ESSC’s Core Values, Vision, and Goals.● Foster an understanding of your role’s importance in the growth of the company.● Keep your peers motivated and maintain high morale to encourage a friendly and open environment.● Follow ESSC protocols with respect...

  • Housekeeping Associate

    6 days ago

    Bhavnagar, India Sarovar Hotels Full time

    Responsible for maintaining overall indoor and outdoor cleanliness. Cleaning guests rooms mid stay and after departure. **Salary**: From ₹10,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift - Night shift Supplemental pay types: - Performance bonus **Speak with the employer** +91 7575005157

  • Senior Associate

    2 weeks ago

    Bhavnagar, India Kaizen Law Full time

    Role Description This is a full-time, on-site role for a Senior Associate in Gurugram, India. The Senior Associate will manage and execute tasks related to M&A, private equity, and venture capital transactions, as well as corporate and commercial legal matters. Responsibilities will include drafting and reviewing key legal documents, providing strategic...

  • Trainee Sales Executive

    6 days ago

    Bhavnagar, India OOB SMARTHOME Full time

    Business Development Activities Sourcing &Acquisition of Clients and Associates Be Enthusiastic enough to travel across the territory for target achievement All activity functions like sales visits, cold calling, telesales, relationship management, etc Marketing Networking Dynamic Driven and Sales FocusedProblem-solving Customer relationship management...

  • Program Associate

    3 weeks ago

    Bhavnagar, India Elixir Foundation Full time

    Job Description – Program Associate (Fellowship)Position: Program Associate - Elixir FoundationProject: 'Adolescent and Young People Initiative'Location: Ahmedabad, Gujarat (with periodic travel within the state)Nature of Engagement: Full-time, In-PersonDuration: 9 Months (Contractual Position with possibility of extension, subject to...

  • Academic associate

    5 days ago

    Bhavnagar, India Unacademy Full time

    Title: Academic Operations Associate Location: Indore Department: Academic Operations Reports to: Centre Head / Regional Operations Lead Role Summary: The Academic Operations role at Unacademy is responsible for ensuring seamless execution of academic plans, maintaining schedules, coordinating with educators, managing student-related queries, and supporting...

  • Academic associate

    4 days ago

    Bhavnagar, India Unacademy Full time

    Title: Academic Operations Associate Location: Indore Department: Academic Operations Reports to: Centre Head / Regional Operations Lead Role Summary: The Academic Operations role at Unacademy is responsible for ensuring seamless execution of academic plans, maintaining schedules, coordinating with educators, managing student-related queries, and supporting...

  • Wedding specialist

    4 hours ago

    Bhavnagar, India Pushpam Hospitality Full time

    We Are Hiring – Wedding Specialist / Wedding Sales Manager Pushpam Resort, KarjatPushpam HospitalityAre you passionate about creating unforgettable wedding experiences?Do you have a flair for planning, coordination, and guest delight?If yes, we want YOU to join our team!At Pushpam Resort, Karjat , we are looking for a Wedding Specialist / Wedding Sales...