▷ (3 Days Left) Technical Support Engineer(EPM Support - Rotational Shifts)
4 weeks ago
Job Description Job Description Roles & Responsibilities: Customer Support & Problem Resolution - Respond to customer inquiries related to budgeting, planning, and financial consolidation processes. - Troubleshoot technical issues and resolve customer problems using both manual and AI-assisted diagnostics. - Guide customers through product features, configurations, and best practices. - Investigate and resolve data integration issues between our solutions and customers ERP systems. - Leverage AI tools such as Forethought to enhance support efficiency, automate ticket routing, and surface relevant solutions. Product Expertise & Strategic Guidance - Build deep expertise in insightsoftware's Budgeting, Planning, and Consolidation solutions. - Understand customer data flows and business processes to deliver relevant, high-impact support. - Apply knowledge of Financial Consolidation and FP&A to offer strategic recommendations. - Contribute to the training and optimization of AI models used in support workflows Qualifications Qualifications: Experience & Knowledge - Overall experience between 4-6 years with minimum 3+ years in Financial Consolidations, Planning & Analysis, or accounting standards and practices. - Experience in customer-facing support or consulting roles within the Finance domain. - Strong understanding of finance challenges in large organizations. Technical Skills - Proficient in Microsoft Excel and Office Suite. - Experience writing SQL Statements (Basic Level) - Experience with Corporate Performance Management tools (e.g., Anaplan, OneStream, CCH Tagetik). - Understanding of multi-dimensional architecture and ERP systems. - Hands-on experience with Forethought or similar AI-enhanced support platforms is preferred. - Ability to interpret AI-generated insights and apply them to improve customer experience. Core Competencies - Excellent written and verbal communication Skills - Excellent troubleshooting and problem-solving abilities. - Strong financial modeling and analytical skills. - Clear and effective communication, both written and verbal. - Ability to explain complex technical and business concepts simply. - Strong multi-tasking and prioritization skills. - Adaptability to evolve technologies and AI tools. Additional Information All your information will be kept confidential according to EEO guidelines. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. ** insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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Hyderabad, India insightsoftware Full timeTechnical Support Engineer(EPM Support(Anaplan/Hyperion/EPBCS) - Rotational Shifts) Job Description Roles & Responsibilities: Customer Support & Problem Resolution: Respond to customer inquiries related to budgeting, planning, and financial consolidation processes. Troubleshoot technical issues and resolve customer problems using both manual and AI-assisted...
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EPM production Support
1 week ago
Hyderabad, Telangana, India Idexcel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesRequired Skills & Qualifications:Bachelors degree in Computer Science, Information Systems, or related field.1–2 years of experience in application support or IT helpdesk roles.Basic understanding of Oracle EPM modules and architecture.Familiarity with ITSM tools (e.g., ServiceNow, Remedy).Strong analytical and communication...
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Principal Consultant
1 week ago
India EPM Solutions Full timeEPM Solutions | Remote | Full-time | Principal Level About EPM Solutions We are the Jedox Partner of the Year 2025 (Asia) and Philippines' leading pure-play EPM specialist, delivering enterprise-grade performance management solutions to major enterprise clients. As we expand our solutions architecture practice, we're seeking an exceptional Principal...
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Principal Consultant
2 weeks ago
India EPM Solutions Full timeEPM Solutions | Remote | Full-time | Principal LevelAbout EPM SolutionsWe are the Jedox Partner of the Year 2025 (Asia) and Philippines' leading pure-play EPM specialist, delivering enterprise-grade performance management solutions to major enterprise clients. As we expand our solutions architecture practice, we're seeking an exceptional Principal Consultant...
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Hyderabad, India insightsoftware Full timeTechnical Support Engineer(Product Support Rotational Shifts) Job Description The Technical Support Engineer is critical to the long-term satisfaction and retention of our corporate and broker clients. In this role you will be a point of contact interacting with insightsoftware Engineering and Product teams, responsible for reporting product defects on...
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Principal Consultant
4 weeks ago
India EPM Solutions Full timePrincipal Consultant - Solutions ArchitectureEPM Solutions | Remote | Immediate StartAbout EPM SolutionsEPM specialist and Jedox Partner of the Year 2025 (Asia). We deliver Enterprise Performance Management solutions to major enterprises with a proven track record and a growing client base.The OpportunityPrincipal Consultant opportunity for an experienced...
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India EPM Solutions Full timePrincipal Consultant - Solutions Architecture EPM Solutions | Remote | Immediate Start About EPM Solutions EPM specialist and Jedox Partner of the Year 2025 (Asia). We deliver Enterprise Performance Management solutions to major enterprises with a proven track record and a growing client base. The Opportunity Principal Consultant opportunity for an...
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▷ 3 Days Left! Devops Engineer
3 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The Inspire...
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Hyperion & EPM Consultant
1 week ago
Hyderabad, India Jade Global Full timeJob Description Hyperion & EPM Consultant1 - 10+ years of experience as On-Prem Hyperion Administrator as well as EPM Cloud Support - Must have Skills- - Hyperion Admin tasks for on-prem components like ESSBASE, Planning, FDMEE, HFM, DRM. - - Proactive maintenance of all the applications across production & non-production environments to ensure availability...
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15h Left! Oracle EPM Cloud Consultant
4 weeks ago
India Digile Full time- Lead or support end-to-end implementation of Oracle EPM Cloud and/or Hyperion applications. - Configure, develop, and customize EPM modules including but not limited to Planning, Budgeting, Financial Consolidation, and Close. - Perform business requirement gathering, gap analysis, functional design, and system configuration. - Translate business...
