EPM production Support
5 days ago
Role & responsibilities
Required Skills & Qualifications:
- Bachelors degree in Computer Science, Information Systems, or related field.
- 1–2 years of experience in application support or IT helpdesk roles.
- Basic understanding of Oracle EPM modules and architecture.
- Familiarity with ITSM tools (e.g., ServiceNow, Remedy).
- Strong analytical and communication skills.
- Ability to work in shifts and handle high-volume support environments.
Preferred Skills:
- Exposure to Oracle Cloud EPM or Hyperion.
- Experience with ADM tools and metadata management.
- Knowledge of incident, problem, and change management processes.
Work Environment:
- Hybrid or On-site (Hyderabad office).
Rotational shifts may be required to support global operations
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