▷ [Only 24h Left] Consultant - Infrastructure / Network Monitoring

5 days ago


India YASH Technologies Full time

Key Responsibilities: - Monitor network infrastructure, servers, and systems using tools like OpManager, SolarWinds, PRTG, or Zabbix. - Identify and escalate network or system performance issues to senior engineers. - Assist in troubleshooting basic connectivity issues and performance degradation. - Document incidents, resolutions, and system health reports as per best practices. - Monitor the health of conference rooms and escalate incidents with conference rooms and collaboration equipment to respective teams. - Support end-users with basic IT issues related to network access and collaboration tools. - Ensure smooth operation of video conferencing tools (Microsoft Teams) by assisting with setup and troubleshooting. - Maintain accurate records of system configurations and monitoring activities. - Collaborate with IT teams to improve monitoring processes and efficiency. Qualifications & Experience: - Associate's degree or Bachelor's degree in IT, Computer Science, or a related field. - 3+ years of experience in IT support, network monitoring, or system administration. - Experience with network/system monitoring tools (OpManager, SolarWinds, PRTG, Zabbix, etc.). - Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs). - Familiarity with Windows and Linux operating systems. - Strong analytical and troubleshooting skills. - Certifications (Preferred but not required): CompTIA Network+ or ITIL Foundation.



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