Relationship Trainee

19 hours ago

Delhi India A Business Studio Full time

Job Description About Rupeek Founded in 2015, Rupeek is India's leading asset-backed digital lending fintech platform. Built on the Technology, Integrity & Fair value first ethos, its vision is to be a new age, innovative brand solving the credit pain points of Indians. Rupeek aims to create equal access to credit for every Indian by enabling hassle-free doorstep gold loans at the lowest interest rates, its first flagship product with many more to follow. Rupeek is currently present in 60+ cities and it is the first-ever fintech in the asset-backed lending category to record a $1bn annual run rate (ARR). Headquartered in Bangalore, Rupeek's investors include Sequoia Capital, Accel Partners, Bertelsmann, GGV Capital, VEF, and Lightbox. You will be trained on: Gold Appraisal Lead generation Customer relationship management Roles and Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. Coordinate with the manager and stakeholder for loan approval. Ensure to bring in new customers and maintain good relationships with existing customers for generating renewal & referral business. Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Persona: 0-12 months of working experience in any field Excellent communication skills in the local language and elementary english

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