Intern - SRE

6 days ago


Bengaluru India LeadSquared Full time

Job Description Intern Site Reliability Engineer Location: Bangalore About LeadSquared LeadSquared is one of the fastest-growing SaaS companies in the CRM space, helping organizations automate and accelerate their sales and marketing processes. Over 1,700+ customers and 2,00,000+ users worldwide rely on our platform to drive high-velocity growth. Backed by Gaja Capital and Stakeboat Capital, we're a 1,300+ strong global team with presence across India, the U.S., Middle East, ASEAN, ANZ, and South Africa. Highlights - Recognized among the Top 50 fastest-growing tech companies in India by Deloitte Fast 50. - Winner of Frost & Sullivan's 2019 Marketing Automation Company of the Year. - Featured in the FT 1000: High-Growth Companies Asia-Pacific list. - Top-rated product on G2Crowd, GetApp, and TrustRadius. The Role As an SRE Intern, you'll help ensure the availability, performance, and reliability of our 100% AWS-hosted cloud infrastructure. You'll work on optimizing performance, automating operations, and enhancing observability for our large-scale, cloud-native SaaS platform. Key Responsibilities - Monitor and improve the availability, performance, and efficiency of our production systems. - Manage incidents, perform root cause analysis, and implement preventive measures. - Collaborate with DevOps, InfoSec, and Engineering teams to enhance reliability and scalability. - Work hands-on with tools like NewRelic, Grafana, Loggly, PagerDuty, Kibana, Site24x7, and AWS services such as RDS, ECS, EC2, Lambda, Redis, and more. - Strengthen observability, monitoring, and alerting systems. - Interact with customers to resolve infrastructure performance and security issues. Requirements - Bachelor's degree in Computer Science or related field. - Solid understanding of AWS services (EC2, RDS, Elasticsearch, Redis, SQS, API Gateway, Lambda, etc.) and monitoring tools. - Ability to manage a multi-tenant SaaS environment and troubleshoot production incidents. - Proficiency in analyzing OS and application performance metrics. - Strong documentation and communication skills. - Proactive mindset with attention to reliability, scalability, and continuous improvement. - Programming knowledge in Python preferred; AWS or ITIL certification is a plus. Why Join Us - Work in a fast-paced, high-growth environment. - Opportunity for accelerated learning and rewards. - Flat hierarchy and approachable leadership. - Collaborate with some of the brightest minds in SaaS and cloud engineering. - Flexible work timings.


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