Customer Sucess Manager
5 days ago
Job Description Job Description: Job Description 1: Customer Success Manager Focus We are looking for a customer success candidate who is experienced in helping enterprise clients realise value from a SaaS platform. The ideal candidate will be responsible for ensuring client satisfaction and retention by focusing on customer health, communication, and overall platform adoption. Key Responsibilities - Client Relationship Management: Actively monitor customer health metrics in Gainsight to identify potential risks and opportunities. You'll manage client communication, including targeted messaging and feedback surveys, to ensure a positive and engaged experience. - Platform Administration: Maintain and organize client workspaces within the Vidmob platform, ensuring data integrity and a seamless user experience. - Content and Communication: Curate and personalize monthly newsletters using HubSpot, sharing product updates and insights that are relevant to each client. - Feedback and Product Advocacy: Serve as the eyes and ears of our clients by collecting, documenting, and categorizing feature requests for our product team. You'll also proactively provide product recommendations to help clients achieve their goals. Qualifications - 5+ years of experience in customer success or a related field, with a track record of working with enterprise clients. - Proven experience using Gainsight and HubSpot. - Exceptional organizational skills and the ability to manage multiple projects and client needs simultaneously. - Highly effective communication and presentation skills, with a focus on translating client needs into actionable steps. - Solutions-oriented mindset with the ability to work independently in a distributed environment. - Comfortable with AI tools, with an active interest in discovering tools to improve workflows. Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent#DGS
-
Customer Sucess Manager
2 weeks ago
Gurugram, Gurugram, India Thales Full timeJob Description Location: India repair center, India Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of...
-
Customer Sucess Manager
7 days ago
DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time US$ 40,000 - US$ 80,000 per yearJob Description:Job Description 1: Customer Success Manager Focus We are looking for a customer success candidate who is experienced in helping enterprise clients realise value from a SaaS platform. The ideal candidate will be responsible for ensuring client satisfaction and retention by focusing on customer health, communication, and overall platform...
-
Hyderabad, India CG-VAK Software & Exports Ltd. Full timeJob Description Company Size Mid-Sized Experience Required 5 - 8 years Working Days 5 days/week Office Location Haryana, Gurugram Map Maharashtra, Mumbai Map Telangana, Hyderabad Map Role & Responsibilities - Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. - Serve as the primary point of contact for...
-
Sales Sucess Executive
3 weeks ago
Mumbai, Maharashtra, India, Maharashtra Zanopy AI Full timeCompany DescriptionZanopy AI is an All-in-One AI-Driven Digital Marketing & Sales Enhancement Tool that empowers businesses, startups, and agencies to research, create, and execute high-converting marketing strategies efficiently. With deep AI-powered market insights, Zanopy AI helps uncover competitor strategies, discover high-performing keywords, and get...
-
Global Inside Sales Manager
4 weeks ago
Bengaluru, India Net2Source (N2S) Full timeJob Description Net2source.inc is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 32 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East. Mission - At...
-
Senior SOC Analyst
3 weeks ago
Chennai, India Customer Analytics, LLC Full timeJob Description Company Description Customer Analytics, LLC has spent over 20 years developing customized software solutions to help clients succeed by solving their business problems. We excel in delivering high-quality solutions on time and within budget. Our team possesses expertise across various technologies, including Machine Learning, Analytical...
-
Sales Sucess Executive
3 weeks ago
Mumbai, Maharashtra, India, Maharashtra Zanopy AI Full timeCompany DescriptionZanopy AI is an All-in-One AI-Driven Digital Marketing & Sales Enhancement Tool that empowers businesses, startups, and agencies to research, create, and execute high-converting marketing strategies efficiently. With deep AI-powered market insights, Zanopy AI helps uncover competitor strategies, discover high-performing keywords, and get...
-
Digital Marketing Agency
2 weeks ago
India E-commerce Marketing Manager Full timeWe’re Hiring: Marketing DirectorWe’re looking for a Marketing Director with vision, creativity, and strong leadership to join us in our next stage of growth.About UsWe’re a growing company in the field of [your industry – e.g. e-commerce, digital services, F&B, or tech]. For us, marketing isn’t just about advertising — it’s about storytelling,...
-
Customer Relationship Management Manager
3 weeks ago
India Love Home Full timeJob Description Company Description Love Home has been crafting dreams into homes for over 30 years. As a prominent name in Jaipur's real estate, we take pride in delivering not just houses but lifestyles. Our commitment to excellence, innovation, and customer satisfaction sets us apart. Join us on a journey where each home is a masterpiece, and every client...
-
Digital Marketing Agency
2 weeks ago
India E-commerce Marketing Manager Full timeWe’re Hiring: Marketing Director We’re looking for a Marketing Director with vision, creativity, and strong leadership to join us in our next stage of growth. About Us We’re a growing company in the field of (your industry – e.g. e-commerce, digital services, F&B, or tech). For us, marketing isn’t just about advertising — it’s about...
