Urgent Search: Associate Director- Customer Success
2 weeks ago
Job Description Company Size Mid-Sized Experience Required 5 - 8 years Working Days 5 days/week Office Location Haryana, Gurugram Map Maharashtra, Mumbai Map Telangana, Hyderabad Map Role & Responsibilities - Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. - Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded. - Develop and execute customer success plans, including onboarding, training, and ongoing support. - Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success. - Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience. - Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities. - Monitor customer health metrics and proactively address any red flags to prevent churn. - Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements. - Stay up-to-date with industry trends and best practices in customer success management. Ideal Candidate - Bachelor's degree in Business Administration, Accounts, or a related field. - Minimum of 5 years of experience in a customer success role, preferably in a SaaS company. - Proven track record of managing and retaining high-value customers. - Excellent communication and interpersonal skills, with the ability to build strong relationships with customers. - Strong problem-solving and analytical skills, with the ability to identify and address customer challenges. - Self-motivated and results-oriented, with the ability to work independently and as part of a team. - Proficient in CRM software and other customer success tools. - Ability to travel as needed to meet with customers. Skills: customer sucess,crm software,customer,analytical skills
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Associate Director, Search
3 weeks ago
India Atidiv Full timeTitle: Associate Director, Search & SocialLocation: Remote (India)Why Atidiv?Atidiv was built to ignite hyper growth. We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offshoring solutions for internet and tech businesses. Today, we serve the movers and shakers of the tech ecosystem in over...
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Associate Director, Search
3 weeks ago
India Atidiv Full timeTitle: Associate Director, Search & Social Location: Remote (India) Why Atidiv? Atidiv was built to ignite hyper growth. We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offshoring solutions for internet and tech businesses. Today, we serve the movers and shakers of the tech ecosystem in...
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Associate Director, Search
7 days ago
India Atidiv Full timeJob Description Title: Associate Director, Search & Social Location: Remote (India) Why Atidiv Atidiv was built to ignite hyper growth. We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offshoring solutions for internet and tech businesses. Today, we serve the movers and shakers of the tech...
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Associate Director, Search
3 weeks ago
india, IN Atidiv Full timeTitle: Associate Director, Search & SocialLocation: Remote (India)Why Atidiv?Atidiv was built to ignite hyper growth. We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offshoring solutions for internet and tech businesses. Today, we serve the movers and shakers of the tech ecosystem in over...
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Director, Customer Success
2 weeks ago
Hyderabad, Telangana, India Modernizing Medicine, Inc. Full time ₹ 8,00,000 - ₹ 24,00,000 per yearModMed is hiring an experienced Director, Customer Success to lead the acceleration of our India Customer Success team. Oversee all key areas, including Support, Professional Services, Customer Success, and Operations. This role requires a strategic leader who can scale our operations, hold teams accountable to key metrics, and directly influence ModMed's...
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Chennai, India TruBridge Full timeJob Description Company Description TruBridge is a healthcare solutions company that focuses on EHR-agnostic Revenue Cycle Management solutions for organizations of all sizes as well as acute EHR technology for smaller hospitals. We partner to provide services and solutions that deliver real results with unmatched speed, scale, and quality. Our mission is to...
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Customer Success Associate
3 weeks ago
India Philter HR Solution Pvt Ltd Full timeJob Description Role Overview We are in search of proactive and communicative candidates who are passionate about our products and the clients we serve. The Customer Success Associate will act as a point of contact for our clients, responsible for managing and growing the company's relationships with them. By developing long-lasting, mutually beneficial...
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[Urgent Search] Client Director
3 days ago
Bengaluru, India Everest Group Full timeJob Description About Everest Group Everest Group is a research firm helping business leaders confidently navigate today's market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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▷ Apply Now: Associate Director, Search
3 weeks ago
India Atidiv Full timeTitle: Associate Director, Search & Social Location: Remote (India) Why Atidiv? Atidiv was built to ignite hyper growth. We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offshoring solutions for internet and tech businesses. Today, we serve the movers and shakers of the tech ecosystem in...
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Associate Director, Product Management
3 weeks ago
Hyderabad, India MSD Full timeJob Description Job Description Required Skills Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description...
