Executive - Property Manager
2 weeks ago
Executive-Property Manager Location Alibaug About Us StayVista is India s largest villa hospitality brandand has redefined group getaways Our handpicked luxury villas are present in every famous holiday destination across the country We curate unique experiences paired with top-notch hospitality creating unforgettable stays Here you will be a part of our passionate team dedicated to crafting exceptional getaways and curating one-of-a-kind homes We are a close-knit tribe united by a shared love for travel and on a mission to become the most loved hospitality brand in India Why Work With Us At StayVista you re part of a community where your ideas and growth matter We re a fast-growing team that values continuous improvement With our skill upgrade programs you ll keep learning and evolving just like we do And hey when you re ready for a break our villa discounts make it easy to enjoy the luxury you help create Your Role As an Executive- Property Manager you will oversee guest experiences property readiness and on-site staff including housekeeping cooks butlers security and gardeners You will manage daily operations maintenance inventory and SOP adherence while resolving guest concerns and coordinating with stakeholders Additionally you will handle budgeting financial oversight and guest delight programs to ensure exceptional service and operational efficiency About YouMinimum 2 years in hospitality or guest services with a focus on operations and guest satisfaction Ability to manage housekeeping maintenance and support staff effectively Strong interpersonal skills to deliver exceptional guest experiences and resolve concerns efficiently Proficient in SOP implementation inventory management and financial oversight Quick decision-maker with a proactive approach to handling challenges Strong stakeholder management skills to liaise with internal teams and vendors Ensuring high property standards cleanliness and service excellence Key Metrics What you will drive and achieveGuest Satisfaction Score based on direct and OTA feedback Staff Efficiency Adherence to SOPs Property Maintenance Cleanliness Score Timeliness in Issue Resolution Inventory Asset Management Accuracy Our Core Values Are you a CURATERCurious Here your curiosity fuels innovation User-Centric You ll anticipate the needs of all our stakeholders and exceed expectations Resourceful You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways Aspire Keep learning keep growing because we re all about continuous improvement Trust Trust is our foundation You ll work in a transparent reliable and fair environment Enjoy We believe in having fun while building something extraordinary Business Acumen You know our services business drivers and industry trends inside out You anticipate challenges in your area weigh the impact of decisions and track competitors to stay ahead viewing risk as a chance to excel Change Management You embrace change and actively look for opportunities to improve efficiency You navigate ambiguity well promote innovation within the team and take ownership of implementing fresh ideas Leadership You provide direction delegate effectively and empower your team to take ownership You foster passion and pride in achieving goals holding yourself accountable for the team s successes and failures Customer Centricity You know your customers business and proactively find solutions to resolve their challenges By building rapport and anticipating issues you ensure smooth win-win interactions while keeping stakeholders in the loop Teamwork You actively seek input from others work across departments and leverage team diversity to drive success By fostering an open environment you encourage constructive criticism and share knowledge to achieve team goals Result Orientation You set clear goals for yourself and your team overcoming obstacles with a positive solution-focused mindset You take ownership of outcomes and make informed decisions based on cost-benefit analysis Planning and Organizing You analyze information systematically prioritize tasks and delegate effectively You optimize processes to drive efficiency and ensure compliance with organizational standards Communication You communicate with confidence and professionalism balancing talking and listening to foster open discussions You identify key players and use the right channels to ensure clarity and gain support StayVista is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decisions based on race colour religion caste creed nationality age sex including pregnancy childbirth or related medical conditions marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or any other characteristic protected under applicable laws
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2 days ago
Alibag, India StayVista Full time**Executive - Stay Experience** **Location: Alibaug** **About Us** StayVista is **India’s largest villa hospitality brand** and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays....