FAE(J51504)

3 weeks ago

India BOE Technology Full time

Responsibilities New Product Full Life-cycle Management: ▸ Lead the development of the NPI certification road-map, coordinate R&D/testing/production resources to ensure key milestones are achieved on schedule. ▸ Establish a cross-department rapid response mechanism, spearhead breakthroughs in technical bottlenecks, and meet stringent international customer certification standards. Yield Improvement & Quality Enhancement: ▸ Set system-level yield targets, coordinate with quality and production teams to resolve quality issues, improve shipment yield rates, and lead customer quality specification and test bench-marking. ▸ Develop project risk tables, integrate verification schedules and system-level certification results to identify development and certification risks, and implement proactive quality management. Customer Technical Support: ▸ Provide on-site support for global top-tier customers, delivering end-to-end technical solutions for Display hardware and software. ▸ Resolve customer complaints using the 8D methodology, maintain an FACA case database, and drive efficiency in solving similar issues. Customer Relationship Management & Maintenance: ▸ Establish information network channels with customers, ensuring real-time collection and digital processing of system-level certification data. ▸ Address customer needs, manage customer visits and receptions, organize technical exchange meetings, and maintain long-term partnerships. Global Collaborative Innovation: ▸ Serve as the technical interface between BOE and global strategic customers, promoting the implementation of joint display technology development projects. Qualifications - Education: Bachelor's degree. - Work Experience: 5+ years in the display industry with experience in FAE, testing, product R&D, process development, quality management, or project management. - Other Requirements: Strong learning ability, excellent coordination and communication skills, resilience under pressure, and willingness to travel. - Language Proficiency: Fluent in both English and Chinese as working languages.

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